Debt Caseworker

Citizens Advice Nottingham & District; Nottingham; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A community support organization in Nottingham is seeking a Debt Caseworker to join their dedicated team. The role offers a combination of home and office-based working. Candidates should have at least one year of debt casework experience, excellent communication skills, and the ability to work independently. This position aims to improve clients' financial stability and quality of life.

Qualifications

• Minimum of one year’s experience of delivering debt casework in an advice agency.
• Trainees considered.

Responsibilities

• Provide support to clients within the community.
• Make a genuine difference to clients' quality of life.
• Help improve clients' financial stability.

Skills

Excellent communication skills

Ability to work under pressure

Organised and self-motivated

Job description

Citizens Advice Nottingham & District are looking for a full or part-time Debt Caseworker to join our dedicated debt casework team. We are committed to providing support to clients within our community and to making a genuine difference to their quality of life and to improving their financial stability.

Where possible Citizens Advice Nottingham & District offers flexible working, and this role will be a combination of home and office-based working.

Our ideal candidate will have excellent communication skills with an ability to work under pressure with minimum supervision. They will be organised, self-motivated and have a minimum of one year’s experience of delivering debt casework in an advice agency (trainees considered).

Successful applicants will be invited to interview on a ‘first-come-first-served’ basis until the post has been filled. Any applications received after this will not be considered.

Citizens Advice Nottingham & District is committed to promoting equality and valuing diversity and we seek people who share those values.