Dealership Sales Manager

First Response Finance Ltd; Nottingham; Hybrid; GBP 27,000 - 33,000; Full time

Job summary

A leading vehicle finance company is seeking a motivated individual to manage dealer partnerships in the Nottingham area. The role involves building strong business relationships, delivering excellent customer service, and collaborating with internal teams. Previous phone-based experience and a full UK driving license are required. This position offers a starting salary of £27,955 and hybrid working options.

Benefits

Starting salary of £27,955

Annual company bonus scheme

Hybrid working available

Paid overtime options

Qualifications

• Previous phone-based experience in customer service, sales, or outbound calling.
• Full right to work in the UK.
• Full UK driving license and vehicle access.

Responsibilities

• Manage a geographical territory of dealer partners.
• Build relationships and win business for First Response.
• Visit dealers in person quarterly.
• Collaborate closely with the Marketing and Underwriting teams.
• Provide high levels of customer service.

Skills

Motivated self-starter

Active listening and effective communication

Strong relationship building

Conflict resolution skills

Market intelligence awareness

Selling knowledge of products

Job description

Overview

First Response Finance are the Number 1 vehicle finance company and a Sunday Times Top 100 Employer. We are proud of it and value our people; we prioritise happiness, health, and work-life balance.

Pay and Benefits

• A starting salary of £27,955 along with an annual company bonus scheme
• Hybrid working available
• And many more!

Working Hours

• Monday to Friday: 09:00 - 17:30
• 1 in 4 Saturdays: 10:00 - 16:00 - Paid at time and a half or the option to take this as a day in lieu (subject to availability)

What will you be doing?

• Managing a geographical territory of dealer partners with the view of supporting the wider dealer direct goal of achieving 1,500 proposing dealers per month.
• Selling First Response and building relationships with dealers (predominantly via phone with the addition of WhatsApp) to win business for FRF.
• Visiting your dealers in person once per quarter.
• Working closely with all other areas of the business. In particular:
• The Marketing team, who you will work alongside to prospect dealers.
• The Underwriting teams to feedback on our product.
• Commit to feeding back market intelligence into the business and ensuring we take appropriate action to ensure we remain relevant in our market.
• Endeavour to ensure our dealer partners observe the correct standards of market conduct and treat our mutual customers fairly.
• Deliver a high level of customer service to both our dealer partners and customers on outbound and inbound communications.

What skills are we looking for in you?

• Someone who is highly motivated and self starting with a strong desire for results.
• An active listener and effective communicator via all means presented to you.
• Able to build strong business relationships with a variety of different personality types with a focus on quality service.
• Can identify and deal with any conflicts positively and objectively.
• Being up to date with market intelligence and utilising this knowledge to better improve service and product offering.
• The ability to sell First Response Finance with excellent knowledge of our product offering and service.

To apply for this role you must:

• Have previous phone-based experience (e.g., customer service, sales, or outbound calling)
• Have the full right to work in the UK.
• Hold a full UK driving license and access to a vehicle (with the ability to claim back mileage).