Dealer Operations & AI Automation Associate

Motorway; Greater London; On-site; GBP 42,000 - 62,000; Full time

Job summary

Motorway, the UK's largest online car-selling platform, is seeking a highly adaptable Business Operations Associate to improve the dealer post-sale experience, focusing on the Move and Pay products. You will combine data-driven analysis with practical execution across Sales, Product, Engineering, Marketing and Finance to deliver measurable improvements.

You will thrive in ambiguity, drive initiatives, and leverage AI tooling to streamline workflows and scale solutions for dealers and partners.

Qualifications

• Proven ability to solve complex problems with high autonomy.
• Strong understanding of B2B dealer workflows and post-sale processes.
• Experience turning data insights into actionable initiatives and results.

Responsibilities

• Enhance the dealer post-sale experience by improving Move and Pay products.
• Drive retention by reducing cancellations through targeted improvements.
• Lead AI-driven automation to streamline operations.
• Lead cross-functional projects with Sales, Product, Engineering, Marketing, Finance.
• Analyze data to diagnose problems and identify opportunities.
• Define metrics, business cases, and action plans for initiatives.
• Operate with high ownership in a fast-moving environment.

Skills

High agency and problem solving

B2B dealer empathy

Strategic and analytical mindset

Track record of execution

Clear and structured communication

Tech-forward and AI-curious

Adaptable team player

Job description

Motorway, the UK's largest online car-selling platform, is seeking a highly adaptable Business Operations Associate to improve the dealer post-sale experience, focusing on the Move and Pay products. You will combine data-driven analysis with practical execution across Sales, Product, Engineering, Marketing and Finance to deliver measurable improvements.

You will thrive in ambiguity, drive initiatives, and leverage AI tooling to streamline workflows and scale solutions for dealers and partners.