Dealer Development & Customer Experience Coordinator (MC568)

Triumph Motorcycles; Hinckley; On-site; GBP 30,000 - 40,000; Full time

Job summary

An iconic British motorcycle manufacturer seeks a Dealer Development & Customer Experience Coordinator. You will support the performance management of our global supplier network and ensure high levels of service and quality. This role demands strong communication skills and attention to detail, as well as proficiency in Microsoft applications. Join Triumph for an exciting opportunity in a passionate environment with competitive benefits.

Benefits

Enhanced holiday scheme

Employee benefits platform

Favourable life assurance scheme

Discounted motorcycle gear

Qualifications

• Confident coordinator with the ability to inspire others.
• Excellent communicator and collaborator at all levels.
• Proficient in Microsoft Packages including Excel.

Responsibilities

• Support performance management of Triumph World supplier network.
• Collate and interpret market reports for project effectiveness.
• Engage with key stakeholders to align on roadmap timings.

Skills

Attention to detail

Communication

Collaboration

Proactivity

Multi-tasking

Self-motivation

Resilience

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Dealer Development & Customer Experience Coordinator (MC568)

The Original British Motorcycling Company.

At Triumph, we are driven to make the best motorcycles in the world. Building iconic motorcycles that celebrate our past whilst embracing the future - through bold design, original styling, purposeful engineering and a genuine passion for the ride.

Reporting to the Head of Dealer Development within Commercial Operations, the Dealer Development and Customer Experience Coordinator will be a key part of the Dealer Development team supporting the performance management of our global Triumph World supplier network ensuring highest levels of service, quality and value are always maintained.

The successful candidate will engage with key stakeholders to align on roadmap timings, therefore building and maintaining professional working relationships is crucial. Attention to detail is essential within this role as there will be a need to collate and interpret market reports to determine engagement and effectiveness of various projects and training programs. The use of excel workbooks and the ability to present complex information is also vital.

Essential skills/experience

• A confident coordinator who inspires others and thrives in a fast-paced, evolving environment
• Excellent communicator, collaborator, and influencer at all levels of the business
• A pro-active thinker who can foresee potential issues and use initiative to resolve
• Focused on attention to detail, taking pride when presenting information
• Proficient in Microsoft Packages including Excel, Word and Outlook
• Objective driven, multi-tasker, thrives on being busy and identifies well with achievement
• Self-motivated and resilient. Flexible and adaptable. Able to take instruction and work under pressure

Full details of thejob description and person specification can be found in the downloadable job files.

A variety of competitive benefits, including an enhanced holiday scheme, employee benefits platform and a favourable life assurance scheme. Motorcycle, clothing and accessories are available to purchase at a heavily discounted rate. An iconic place to work; join us for the ride!

Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.

Visit our candidate centre to access your details.