Deal Services Customer Engagement Manager

SS&C Technologies Holdings; London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A global technology provider is seeking a Deal Services Customer Engagement Manager in London. This role involves interfacing with clients and stakeholders to define solutions, manage opportunities, and collaborate across teams. Candidates should have a bachelor's degree in business management and at least 3 years of sales experience. A hybrid work model and competitive benefits are offered.

Benefits

Professional Development Reimbursement

Competitive benefits supporting staff wellbeing

Hands-On, Team-Customized training

Qualifications

• 3+ years in a sales-related customer-facing role.
• Experience with cross-functional teams including Customer Service and Product Management.
• Knowledge of financial markets (e.g., M&A, Corporate, Loans, Asset Management, Private Equity).

Responsibilities

• Interface with advisors and stakeholders on discovery and sale of Deal Services.
• Understand client needs and recommend best practices through direct interaction.
• Manage opportunities and pipeline effectively.

Skills

Sales experience

Organizational skills

Communication skills

Strategic thinking

Ability to work under pressure

Detail-oriented

Education

Bachelor's degree in business management or related fields

Job description

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Deal Services Customer Engagement Manager, London

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Client:

SS&C Technologies Holdings

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

247ae2e5e83e

Job Views:

4

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

Job Description

Locations: London | Hybrid

Get To Know Us:

SS&C Intralinks is a global technology provider of inter-enterprise content management and collaboration solutions. Its products serve the enterprise collaboration and strategic transaction markets, enabling the exchange, control, and management of information between organizations.

About the Team:

The CEM is an integral role within the global Deal Services organization, nested within the larger Global Technical Sales organization. The CEM will define Deal Service solutions based on the client’s business needs and work closely with stakeholders within Field Sales, Sales Engineers, Customer Success, and Legal. Additionally, the CEM will collaborate with Marketing, PMO, SOC, Tech Ops, Finance/Billing, and Product Management teams.

Why You Will Love It Here!

Flexibility: Hybrid Work Model

Your Future: Professional Development Reimbursement including access to SS&C University

Your Wellbeing: Competitive benefits supporting staff wellbeing

Diversity & Inclusion: Committed to welcoming and celebrating diversity

Training: Hands-On, Team-Customized throughout your career

What You Will Get To Do:

• Interface with advisors, corporates, and other stakeholders on discovery, scoping, and sale of Deal Services.
• Understand client needs, gather requirements, and recommend best practices through direct interaction.
• Collaborate with cross-functional teams to assemble services that meet client needs.
• Prepare cost and timeline estimates, and set client expectations.
• Manage opportunities and pipeline.
• Communicate requirements and hand over deals to the Deal Service delivery team.
• Drive sales initiatives to improve Deal Services performance.

What You Will Bring:

• Bachelor's degree in business management or related fields.
• 3+ years in a sales-related customer-facing role.
• Experience with cross-functional teams including Customer Service, Product Management, and others.
• Ability to think strategically and build compelling value propositions.
• Strong organizational skills and ability to handle multiple deadlines.
• Excellent communication skills.
• Self-starter with ability to work independently.
• Ability to work under pressure and think creatively.
• Experience with corporate and entrepreneurial environments.
• Detail-oriented and goal-focused.
• Knowledge of financial markets (e.g., M&A, Corporate, Loans, Asset Management, Private Equity).

We encourage applications from diverse backgrounds to bring varied perspectives to our team.