DB Pensions Calculation Consultant

Legal & General; Glasgow; Hybrid; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a motivated Calculation Consultant to join their award-winning team. This hybrid role offers the opportunity to work flexibly between home and the Glasgow office, ensuring a balanced work-life environment. You'll leverage your expertise in Defined Benefit pension administration, providing crucial support for complex benefit structures and claims processes. This position emphasizes strong communication skills, enabling you to simplify technical information for diverse audiences. Join a company dedicated to financial security and customer satisfaction while enjoying a range of generous benefits and a supportive culture.

Benefits

Performance-related bonus plans

Generous pension contributions

Life assurance

Private medical insurance

25+ days holiday

Family leave

Electric car scheme

Discounts

Modern workspace environments

Qualifications

• Extensive experience in Defined Benefit pensions and administration.
• Strong numeracy and problem-solving skills.

Responsibilities

• Lead checking of Defined Benefits quotations and communications.
• Manage claims work and ensure excellent customer outcomes.

Skills

Defined Benefit pension administration

Numeracy skills

Customer service

Communication skills

Legislation knowledge (GDPR, Money Laundering)

Education

Pensions Actuary qualification

Job description

Company Description

Legal & General Institutional Retirement looks after around 700,000 customers who have their retirement benefits secured with us. Operating continuously in the UK market since 1987, we are the UK’s longest-running insurer, and we are growing from strength to strength.

Our Institutional Retirement division provides pension risk transfer (PRT) solutions for UK and US defined benefit (DB) schemes, and reinsurance solutions from our global hub in Bermuda. We work with companies, DB pension schemes, and their advisors to help them secure and protect scheme members’ retirement benefits.

Joining us means you’ll support customers’ financial security in retirement; help companies settle their pension liabilities; focus on growing their businesses; and enable long-term investment to back our pension promises.

Job Description

Do you have extensive experience in Defined Benefit pension administration? Are you a part or fully qualified pensions actuary? If so, we’re seeking a motivated and technically skilled individual to join our growing, multi-award-winning PRT business as a Calculation Consultant.

In this role, you will support the business by providing expertise on complex benefit structures, manual calculations, and being an SME on all ongoing and new schemes that come into our in-house Client Services team.

You will also effectively manage all aspects of claims work and help deliver excellent customer outcomes for our members. As well as being technically savvy, you will need to be a strong communicator, able to tailor your communication and simplify complex information for the intended audience.

This is a hybrid working opportunity, allowing you to split your week flexibly between home and our Glasgow office to promote work-life balance.

What you'll be doing:

• Leading in checking individual Defined Benefits quotations, designing & issuing non-standard communications to members and third-party intermediaries
• Working with the Team Manager to ensure efficient administration and claims services in line with SLAs
• Facilitating and leading activities like Valuations, Data Updates, Bulk Transfers, WULS, etc., liaising with other teams
• Leading projects to improve processes and engaging in initiatives driven by legislative or system changes
• Developing robust, reusable solutions adhering to quality, version control, and audit standards; working with IT to specify, build, test, and roll out solutions
• Analyzing feedback to meet customer performance and service expectations, identifying failings, and implementing changes
• Supporting team development through training and mentorship

Qualifications

Who we're looking for:

• Substantial experience in Defined Benefit pensions
• Strong numeracy skills, comfortable with numbers, and capable of solving technical and business problems
• Knowledge of legislation such as GDPR, Money Laundering, Complaints, Consumer Duty, Breach guidelines, ensuring compliance
• Excellent customer service skills
• Experience in supporting and training team members
• Strong written and oral communication skills

Benefits include:

• Participation in performance-related bonus plans and share schemes
• Generous pension contributions, life assurance, private medical insurance
• At least 25 days holiday plus public holidays, with options to buy/sell holidays
• Family leave, electric car scheme, discounts, and modern workspace environments

Additional Information

At L&G, we believe in generating positive returns today while building a better future for all.

If you join us, you’ll be part of an inclusive culture with opportunities to collaborate across diverse backgrounds and experiences, led by leaders who care about your wellbeing. We support flexible working arrangements and value your strengths and potential, even if you don’t meet every criterion listed.