Days Warehouse Shift Manager

DX; Woodborough; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company in the logistics sector is seeking a Days Warehouse Shift Manager to oversee daily operations in the East Midlands. The successful candidate will manage team performance, ensure compliance with service standards, and drive excellent customer service while achieving KPIs. Competitive pay and benefits are offered, alongside opportunities for career progression in a supportive environment.

Benefits

Competitive pay rates

Company-funded Health Cash Plan

25 days holidays plus bank holidays

Long Service Recognition scheme

Enhanced Maternity & Paternity benefits

Company Pension Scheme

Life Assurance

Employee Assistance Programme

DX Discounts Portal

Opportunities for career progression

Qualifications

• Previous experience in the logistics or distribution industry is required.
• Experience managing teams in fast-paced environments is preferred.

Responsibilities

• Lead and manage warehousing operations for accurate sortation of goods.
• Ensure compliance with company policies and monitor performance.
• Drive customer service through team engagement.

Skills

Leadership

Team Management

Customer Service

Job description

Role: Days Warehouse Shift Manager, East Midlands, DX-2, United Kingdom

Client:

DX

Location:

East Midlands, DX-2, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

eda000ea4ddc

Job Views:

43

Posted:

22.06.2025

Expiry Date:

06.08.2025

Job Description:

Role Summary: The Shift Manager reports to the Operations Manager and leads all aspects of the daily shift operation in a cost-effective and productive manner. Responsibilities include ensuring service aligns with SLAs and KPIs, managing colleagues, and achieving customer expectations.

Key Responsibilities:

1. Lead and manage warehousing operations, ensuring accurate sortation of goods.
2. Ensure activities comply with company policies in a safe and proactive manner.
3. Manage costs and performance of the shift.
4. Drive excellent customer service through team engagement.
5. Manage performance, conduct, absence, engagement, and training of team members, holding them accountable to standards.
6. Monitor KPIs, identify actions, and communicate improvements.
7. Provide shift summaries and handovers, detailing any exceptions and actions taken.

Essential Criteria:

• Previous experience in logistics or distribution industry.

Additional Information:

If you have experience managing teams in fast-paced mail/distribution environments and wish to develop your leadership skills, we would love to hear from you.

Benefits:

• Competitive pay rates
• Company-funded Health Cash Plan
• Holidays: 25 days plus bank holidays, increasing with service
• Long Service Recognition scheme
• Enhanced Maternity & Paternity benefits
• Company Pension Scheme
• Life Assurance
• Employee Assistance Programme including 24/7 Virtual GP
• DX Discounts Portal
• Opportunities for career progression and more

We look forward to hearing from you!