Days - Hub Transport Operations Manager

evri; Coventry; On-site; GBP 43,000 - 58,000; Full time

Benefits offered by this job

Benefits

Job summary

Evri Premium in Coventry is seeking a Transport Operations Manager to lead a compliant, safe and cost-efficient transport operation. You will manage a team, drive performance with data, and plan resources to meet peak demand while delivering a first-class service for clients.

You will report to the Transport Manager and use operational data to identify root causes, improve processes and maintain high standards across the operation.

Qualifications

• CPC National qualification required.
• Strong experience in transport operations and compliance.
• Proven experience leading and developing high-performing teams.
• Strong analytical skills with ability to use data to influence and improve performance.
• Experience managing operational performance, costs and KPIs.
• Ability to work independently and make decisions in a fast-paced environment.
• Strong communication and stakeholder management skills.
• Good IT skills and experience with transport management systems.
• Experience with Isotrak, TMS and Tachomaster is advantageous.
• Hold a full driving licence.

Responsibilities

• Lead and develop Shift Managers and teams to deliver a safe, compliant and high-performing operation.
• Support transport planning to meet performance, compliance and client service requirements.
• Monitor costs and performance, identify efficiency improvements and manage costs.
• Use transport data/MI to identify trends, challenge performance and drive improvements.
• Utilise vehicle telemetry to improve driving standards, fleet efficiency and fuel performance.
• Ensure compliance with transport legislation and Operator Licence requirements.
• Conduct health & safety and quality audits, risk assessments and safe systems of work.
• Produce detailed shift/performance reports and implement improvement plans.
• Plan robustly for Peak periods and forecast changes in demand.
• Drive consistent standards and ongoing improvements across the function.
• Hold regular 1:1s, reviews and team meetings to engage colleagues.
• Build relationships with internal stakeholders and clients to deliver service excellence.

Skills

CPC National qualification

Analytical skills

Data-driven decisions

Stakeholder management

IT skills

Isotrak

TMS

Tachomaster

Full driving licence

Tools

Isotrak

TMS

Tachomaster

Job description

We’re Hiring: Hub Transport Operations Manager | Evri Premium

Location: Coventry
Salary: £50,000 + Benefits
Contract: Full-time, Permanent
Shift: AM Shift

Lead a safe, compliant and high-performing transport operation

We’re looking for an experienced Transport Operations Manager to join Evri Premium in Coventry, taking a key role in the delivery of a safe, legally compliant and cost-efficient transport operation.

Reporting to the Transport Manager, you’ll combine transport leadership, compliance, commercial awareness and data-led decision making to drive performance across a fast-paced operation.

You’ll lead and develop your team, maintain high operational standards and ensure we continue to deliver a first‑class service for both our internal customers and external clients.

The role

As Transport Operations Manager, you’ll support the Transport Manager and wider Operations team in delivering against our service, cost, compliance and Health & Safety objectives.

You’ll use operational data to understand performance, identify root causes and drive improvement, while ensuring robust transport processes and standards are consistently maintained.

You’ll also play an important role in planning for Peak and changing operational demand, ensuring the right resource and transport plans are in place to deliver against forecasted volumes.

What you’ll be responsible for

• Leading and developing Shift Managers and their teams to deliver a safe, compliant and high-performing transport operation.

• Supporting transport planning to deliver against performance, compliance and client service requirements.

• Monitoring operational costs and performance, identifying opportunities to improve efficiency and demonstrating strong cost control.

• Using transport data and management information to identify trends, challenge performance and drive improvement.

• Using vehicle telemetry to improve driving standards, fleet efficiency and fuel performance.

• Ensuring compliance with transport legislation, Operator Licence requirements and internal standards.

• Completing Health & Safety and quality audits, risk assessments and safe systems of work across Transport.

• Producing detailed shift and performance reports, identifying root causes behind missed KPIs and implementing clear improvement plans.

• Developing robust plans for Peak and changes in forecasted volumes, ensuring appropriate resource and transport capacity.

• Driving consistent operational standards and continuous improvement across the function.

• Leading regular 1:1s, performance reviews and team meetings to develop and engage colleagues.

• Building strong relationships with internal stakeholders and external clients to deliver excellent service.

What we’re looking for

You’ll be an experienced transport leader with strong operational knowledge and the ability to use data to influence decisions and drive performance.

You’ll bring:

• CPC National qualification, with the ability to be a named CPC holder on the Operator Licence.

• Strong experience within transport operations and a detailed understanding of transport processes and compliance.

• Proven experience leading and developing high-performing operational teams.

• Strong analytical skills with the ability to use data to influence, challenge and improve performance.

• Experience managing operational performance, costs and KPIs.

• The ability to work independently and make confident decisions within a fast-paced environment.

• Strong communication and stakeholder management skills.

• Good IT skills and confidence working with transport management systems.

• Experience with systems such as Isotrak, TMS and Tachomaster would be advantageous.

• A full current driving licence.