Datix System Manager

TN United Kingdom; Greater London; On-site; GBP 40,000 - 70,000; Full time

Job summary

An established industry player in healthcare is seeking a Datix Risk Management System Specialist. This role involves being the in-house expert for the Datix system, ensuring staff training, managing system maintenance, and coordinating the integration of business information systems. The ideal candidate will have a strong background in NHS Risk Management Systems, advanced IT skills, and the ability to handle complex data reporting and analysis. Join a dynamic team committed to optimizing patient safety and quality management in a supportive environment that encourages innovation and professional growth.

Qualifications

• Degree or equivalent with relevant experience and professional development.
• At least 4 years’ experience with NHS Risk Management Systems.

Responsibilities

• Be the in-house expert for the Datix system, ensuring staff are trained.
• Manage system maintenance and coordinate system development.

Skills

Risk Management

Data Handling

Training Delivery

Communication Skills

Problem-Solving

Education

Degree or equivalent

Postgraduate diploma in ICT

Tools

Datix

Power BI

Microsoft Access

Microsoft Excel

Job description

Here is a refined version of the job description, with improved formatting and removal of irrelevant content:

Job Description

Job overview

The Nursing and Quality Directorate supports Nursing, Nurse Education, Incident Management, Audit, Complaints Management, Governance, and Risk Management. The Datix team is responsible for implementing all modules of Datix Cloud IQ to replace DatixWeb and ensure compliance with external data submission requirements.

The role involves maintaining the DatixWeb and Datix Rich Client systems during and after implementation, staying updated with NHS England, CQC, and Department of Health guidance. The post holder will be a Datix Risk Management system specialist, working closely with various management teams to optimize data entry, reporting, and adherence to protocols.

Main duties

• Be the in-house expert for the Datix system, ensuring staff are trained and supported.
• Manage system maintenance across all modules and coordinate system development and improvements.
• Support Trust-wide implementation and integration of business information systems.
• Coordinate external reporting requirements.
• Manage the Datix contract and user licenses.
• Contribute to performance targets and manage specific projects.

Person Specification

Qualifications

• Degree or equivalent with relevant experience and professional development.
• Postgraduate diploma in ICT or similar qualification.
• Training in Patient Safety or Risk Management is desirable.

Experience

• At least 4 years’ experience with NHS Risk Management Systems at System Administrator level.
• Strong data handling, analysis, and reporting skills.
• Experience in training delivery and presentation skills.
• Experience with NHS patient record systems and Datix management.
• Proficiency with Power BI and SPC charts.

Knowledge and Skills

• Advanced IT skills, including Microsoft Access and Excel.
• Effective communication and problem-solving skills.
• Experience in risk management system implementation.
• Ability to maintain confidentiality and work diplomatically.
• Supervisory skills and knowledge of NHS incident and complaint management.

Additional Requirements

• Attention to detail and negotiation skills.
• Ability to handle conflict and resistance to change.
• Willingness to travel between hospital sites.
• Enthusiastic, committed, and innovative approach.
• Understanding of mental health services.