Datacenter Technician

JR United Kingdom; West Midlands Combined Authority; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in the Data Centre sector is seeking an experienced professional for a challenging role involving shift patterns focused on incident management and infrastructure maintenance. Candidates must have a solid understanding of data centre operations, a proactive attitude, and the ability to work well under pressure. The position involves supervising IT installations, managing cabling, and ensuring high operational standards, offering a dynamic and rewarding work environment.

Qualifications

• Experience in data centres and high-risk environments.
• Knowledge of DCIM tools and infrastructure technologies.
• Ability to manage complex cabling and IT service management tools.

Responsibilities

• Perform change control and incident management.
• Manage structured cabling and oversee Data Centre operations.
• Conduct server configuration and troubleshooting.

Skills

Attention to detail

Proactive approach

Communication skills

Organisational skills

Team player

Flexibility

Tools

Microsoft Office

ServiceNow

Remedy

Job description

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Location: Acton, Ealing, Greater London, United Kingdom

Key Responsibilities:

Work on a 24x7x365 rotating shift pattern (4 days on / 4 days off, 4 nights on / 4 nights off); perform change control and incident management; maintain accurate tracking of all Data Centre assets and inventory; supervise and escort third-party vendors as required; plan and carry out installation, relocation, and decommissioning of IT hardware and network equipment in line with Data Centre standards; manage structured cabling and physical infrastructure across the Data Centre; ensure all work is completed in line with agreed SLAs; update documentation and systems regularly to maintain accurate records; comply with health and safety policies, quality standards, and site-specific security procedures.

Daily Operations and Projects:

Maintain and utilise Data Centre toolsets to support efficient operations; oversee Data Centre governance and ensure high standards are upheld; collaborate with facilities providers to optimise energy efficiency; support the daily running of the Data Centre, including installations, changes, and maintenance; participate in service improvement initiatives and major infrastructure projects, including power system upgrades and replacements; conduct basic server configuration (IDRAC, iLO); perform hands-on tasks such as racking, stacking, patching, and cable management; identify and troubleshoot faults, escalating when necessary; manage complex inter-rack and inter-room cabling to support reliable IT and end-user connectivity.

Skills & Experience Required:

Prior experience working in high-risk environments and data centres; knowledge of DCIM tools and standards (desirable); familiarity with ticketing systems such as ServiceNow or Remedy (desirable); strong attention to detail and a proactive approach; solid understanding of infrastructure technologies and networking concepts; proficiency in Microsoft Office and IT service management tools; a dependable team player with the ability to work independently and under pressure; flexible with regard to shift work; excellent verbal and written communication skills across all levels; strong organisational and administrative abilities.

If you’re an experienced Data Centre professional looking for a challenging and rewarding opportunity in a high-profile environment, we’d love to hear from you.