Datacenter IT Technician Trainee, Data Centre Operations, Sydney - Expression of Interest

Amazon; London; On-site; GBP 80,000 - 100,000; Full time

Job summary

An established industry player is seeking passionate individuals for a dynamic role in data center operations. This position offers the chance to work hands-on with cutting-edge server and networking technology in one of the largest data centers globally. You will troubleshoot hardware, perform OS configurations, and collaborate with multiple teams to ensure smooth operations. With a commitment to professional growth, the company provides coaching and assessments to enhance your technical skills. If you are eager to develop your career in IT infrastructure and hardware, this opportunity is perfect for you, leading to potential full-time employment after a successful contract period.

Qualifications

• Basic knowledge of IT hardware and configurations is required.
• Candidates must possess a valid driver’s license and their own vehicle.

Responsibilities

• Perform diagnostics and troubleshoot hardware and related problems.
• Maintain a high level of system reliability by resolving trouble tickets.

Skills

IT troubleshooting

Basic OS troubleshooting

Basic configuration troubleshooting

Hardware diagnostics

Linux knowledge

Networking knowledge

Physical lifting and equipment handling

Education

Degree or diploma at University or TAFE

Job description

Are you excited about Server and Networking Technology and want to work in the Largest Data Centers in the World? If so, we want to meet you and help grow your technical skills! At Amazon, career progression is part of our environment. We want you to progress, so come and work for the world’s most Customer-centric Company.

You will work with the world’s largest computing infrastructure. Your work involves some periods of independence from your team. You will learn the daily operations of a large data center. You will be working and troubleshooting hands-on with servers and network equipment.

You will interact with other teams like logistics, networking, security, etc., in order to get the job done. There is never a dull moment as each day presents itself with different challenges. Work with multiple teams (DC operations, DC Engineering, Logistics, Security, and Projects, etc.).

Data Center Operations designs, installs, and maintains the world’s largest Computing Infrastructure. Our scope of work includes systems, repairing, dealing with issues, handling and tracking parts, and assisting in Data Center maintenance. Amazon Data Centers are large-scale high-density centers where you will help change the face of Technology in the region.

We are looking for candidates to commit to 6-month contracts, and we are committed to providing coaching and periodic assessments to help develop your skills.

If successful after the 6-12 month period, you might be interviewed to join the Amazon family full-time. For more info, you can visit AWS Infrastructure.

Some of the key responsibilities you will undertake are:

1. Perform diagnostics and troubleshoot all hardware and related problems
2. Perform basic level OS troubleshooting
3. Perform basic level configuration troubleshooting
4. Perform replacement of parts and devices
5. Perform storage media (HDD, SSD, etc.) sanitization and destruction tasks
6. Maintain a high level of system reliability by prioritizing resolution of trouble tickets efficiently
7. Follow DC operations, Logistics, Security, and Safety related processes and guidelines
8. Practice and enforce Amazon's Security and Safety best practices

Basic knowledge of IT hardware (desktops, laptops, servers) and its configurations is required. Basic IT troubleshooting experience and/or knowledge is necessary. This position has a physical component requiring the ability to lift and rack equipment using our lifting equipment. Candidates must possess a valid driver’s license and their own vehicle to travel between sites.

A degree or diploma at University or TAFE is required.

Linux knowledge and Networking knowledge are essential. Passion for IT infrastructure and hardware is a must.

Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea, and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit Amazon Accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.