Datacenter IT Technician Trainee, Data Centre Operations, Sydney - Expression of Interest

Amazon; London; On-site; GBP 25,000 - 45,000; Full time

Job summary

An established industry player is seeking enthusiastic candidates to join their dynamic Data Center Operations team. This role offers the opportunity to work hands-on with cutting-edge server and networking technology in one of the world's largest data centers. You will engage in diverse tasks, from troubleshooting hardware issues to maintaining system reliability, all while collaborating with various teams. With a commitment to your professional development, this position also opens doors to potential full-time opportunities. If you're passionate about IT infrastructure and eager to grow your skills, this is the perfect chance to make an impact in a fast-paced environment.

Qualifications

• Basic knowledge of IT hardware and configurations is essential.
• Candidates must be able to lift and rack equipment.

Responsibilities

• Perform diagnostics and troubleshoot hardware and related problems.
• Maintain system reliability by resolving trouble tickets efficiently.

Skills

IT Hardware Knowledge

Basic IT Troubleshooting

Physical Equipment Handling

Education

Degree or Diploma at University or TAFE

Tools

Linux

Networking Equipment

Job description

Job ID: 2819948 | Amazon Corporate Services Pty Ltd

Are you excited about Server and Networking Technology and want to work in the Largest Data Centers in the World? If so, we want to meet you and help grow your technical skills! At Amazon, career progression is part of our environment. We want you to progress, so come and work for the world’s most Customer-centric Company.

You will work with the world’s largest computing infrastructure. Your work involves some periods of independence from your team. You will learn the daily operations of a large data center. You will be working and troubleshooting hands-on with servers and network equipment.

You will interact with other teams like logistics, networking, and security in order to get the job done. There is never a dull moment as each day presents itself with different challenges. Work with multiple teams (DC operations, DC Engineering, Logistics, Security, and Projects etc.)

Data Center Operations designs, installs, and maintains the world’s largest Computing Infrastructure. Our scope of work includes systems, repairing, dealing with issues, handling and tracking parts, and assisting in Data Center maintenance. Amazon Data Centers are large-scale high-density centers where you will help change the face of Technology in the region.

We are looking for candidates to commit to 6-month contracts and we are committed to providing coaching and periodic assessments to help develop your skills.

If successful after the 6 - 12 month period, you might be interviewed to join the Amazon family full-time. For more info you can visit http://infrastructure.aws.

Some of the key responsibilities you will undertake are:

1. Perform diagnostics and troubleshoot all hardware and related problems
2. Perform basic level OS troubleshooting
3. Perform basic level configuration troubleshooting
4. Perform replacement of our parts of and devices
5. Perform storage media (HDD, SSD etc.) sanitization and destruction tasks
6. Maintain a high level of system reliability by prioritizing resolution of trouble tickets efficiently
7. Follow DC operations, Logistics, Security, and Safety related processes and guidelines
8. Practice and enforce Amazon's Security and Safety best practices

BASIC QUALIFICATIONS

Basic knowledge of IT hardware (desktops, laptops, servers) and its configurations. Basic IT troubleshooting experience and/or knowledge. This position has a physical component requiring the ability to lift & rack equipment using our lifting equipment. Candidates must possess a valid driver’s license and their own vehicle to travel between sites.

PREFERRED QUALIFICATIONS

A degree or diploma at University or TAFE
Linux knowledge
Networking knowledge
Passionate about IT infrastructure and hardware

Posted: April 10, 2025 (Updated about 20 hours ago)

Amazon is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age.