Datacenter IT Technician Trainee, Data Centre Operations, Sydney - Expression of Interest

Amazon; London; On-site; GBP 25,000 - 45,000; Full time

Job summary

An established industry player is seeking passionate individuals to join their Data Center Operations team. This role offers a unique opportunity to work hands-on with servers and networking equipment in one of the largest data centers globally. You'll be part of a dynamic environment where each day presents new challenges and learning opportunities. Candidates will receive coaching and assessments to enhance their technical skills. Successful candidates may transition to a full-time role after their initial contract. If you're eager to grow your career in IT infrastructure, this could be the perfect fit for you!

Qualifications

• Basic knowledge of IT hardware and troubleshooting experience required.
• Physical ability to lift and rack equipment is necessary.

Responsibilities

• Perform diagnostics and troubleshoot hardware and related problems.
• Maintain system reliability by prioritizing resolution of trouble tickets.

Skills

IT hardware knowledge

IT troubleshooting

Linux knowledge

Networking knowledge

Education

Degree or diploma at University or TAFE

Job description

Job ID: 2819948 | Amazon Corporate Services Pty Ltd

Are you excited about Server and Networking Technology and want to work in the Largest Data Centers in the World? If so, we want to meet you and help grow your technical skills! At Amazon, career progression is part of our environment. We want you to progress, so come and work for the world’s most Customer-centric Company.

You will work with the world’s largest computing infrastructure. Your work involves some periods of independence from your team. You will learn the daily operations of a large data center. You will be working and troubleshooting hands-on with servers and network equipment.

You will interact with other teams like logistics, networking, security, etc., in order to get the job done. There is never a dull moment as each day presents itself with different challenges. Work with multiple teams (DC operations, DC Engineering, Logistics, Security, and Projects).

Data Center Operations designs, installs, and maintains the world’s largest Computing Infrastructure. Our scope of work includes systems, repairing, dealing with issues, handling and tracking parts, and assisting in Data Center maintenance. Amazon Data Centers are large-scale high-density centers where you will help change the face of Technology in the region.

We are looking for candidates to commit to 6-month contracts and we are committed to providing coaching and periodic assessments to help develop your skills. If successful after the 6 - 12 month period, you might be interviewed to join the Amazon family full-time.

Some of the key responsibilities you will undertake are:

1. Perform diagnostics and troubleshoot all hardware and related problems
2. Perform basic level OS troubleshooting
3. Perform basic level configuration troubleshooting
4. Perform replacement of parts and devices
5. Perform storage media (HDD, SSD, etc.) sanitization and destruction tasks
6. Maintain a high level of system reliability by prioritizing resolution of trouble tickets efficiently
7. Follow DC operations, Logistics, Security, and Safety related processes and guidelines
8. Practice and enforce Amazon's Security and Safety best practices

BASIC QUALIFICATIONS

Basic knowledge of IT hardware (desktops, laptops, servers) and its configurations. Basic IT troubleshooting experience and/or knowledge. This position has a physical component requiring the ability to lift & rack equipment using our lifting equipment. Candidates must possess a valid driver’s license and their own vehicle to travel between sites.

PREFERRED QUALIFICATIONS

A degree or diploma at University or TAFE
Linux knowledge
Networking knowledge
Passionate about IT infrastructure and hardware

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