Social network you want to login/join with:
No. of Positions: 1
Responsibilities and Duties:
- Worked upon ASE 12.5 and above version and Replication Server 12.6 and above.
- Worked on implementation of security controls for Sybase Servers and Instances.
- Experience of integrating ASE 16 with external key management systems for full transparent data encryption (TDE).
- Should have excellent communication skills.
- Creation of Devices, Databases, Segments.
- Backups of databases & logs.
- User account management.
- Performing Recovery of suspect databases.
- Refresh of Databases in replication as well as non-replication environment.
- Handling of jobs failures.
- Troubleshooting Database error and performance Tuning.
- Replication Server monitoring and troubleshooting.
- Troubleshooting includes check for the replication configuration, threads down, stable device full, RSSD log full, stop and restart threads, repagent and repservers.
- Concern for Order and Quality.
- Ability to work under pressure.
- Balance and progress parallel activities.
- Multi-threading tasks without confusion.
- Demonstrates interpersonal and team skills, dedication, proactive thinking and working.
- Good Communication and presentation skills are a must for interviewing end users.
- Perfect Speaking and Writing in English is a must.
- Ability to develop a quick understanding and knowledge of business requirements.
- Knowledge of English is a MUST.
- To provide support for on call escalations and doing root cause analysis of given issues.
- To independently resolve tickets within agreed SLA of ticket volume and time.
- To adhere to quality standards, regulatory requirements and company policies.
- Work on value adding activities such as Knowledge base update & management, Training freshers, coaching analysts.
- To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases.
Pls note this role is open for fixed term employment only and for candidates having valid work authorisation to work in UK.