Database Administrator - Operations

BT Group; Southampton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading telecommunications company seeks a Database Administrator in Southampton. This role focuses on providing technical support for Oracle DB and MySQL within their Enterprise Cloud Infrastructure. The position offers competitive salary and numerous benefits, including a bonus and enhanced health support.

Benefits

10% on target bonus

Life Assurance Cover

Exclusive colleague discounts

18 weeks full pay family leave

Enhanced women’s health support

25 days annual leave

24/7 private virtual GP appointments

2 weeks carer’s leave

World-class training and development opportunities

Qualifications

• Experienced in area of specialization.
• Strong skills in Oracle DBA and ability to troubleshoot technical faults.
• Experience in stakeholder management and collaboration.

Responsibilities

• Provide technical support and resolve escalated issues.
• Support IT Provision, Incident Handling, and Change Management.
• Provide input on operational issues and drive improvements.

Skills

Oracle DBA

Stakeholder Management

Technical Troubleshooting

Job description

Social network you want to login/join with:

Database Administrator - Operations, Southampton

Client:

BT Group

Location:

Southampton, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

62dfd727a60a

Job Views:

3

Posted:

29.06.2025

Expiry Date:

13.08.2025

Job Description:

What you’ll be doing

• Provide technical support, resolving escalated technical support issues across the lines of business to ensure systems availability to the customer.
• Support the timely delivery of IT Provision, Incident handling, Service Requests, and Change Management by the team to the published SLAs and KPIs.
• Provide technical support in the delivery of the services offered by the team and input to service productivity to achieve targets.
• Provide Line Manager early sight visibility of issues and concerns that could impact the Systems Engineering objectives, and effectively manage escalations.
• Support the operational elements on transformational opportunities to help meet Enterprise Cloud Infrastructure and Technology objectives and influence the business to adopt recommendations.
• Practice CI methodology as a standard operating tool used by the team on a daily basis to identify areas of waste and drive improvements.
• To provide analytical and innovative input to projects/operational issues as well as support negotiations.
• Assist the tools team with improvements and scripting to improve and automate where applicable.

What you'll bring

Mandatory:

• Experienced in your area of specialization.
• Strong skills in Oracle DBA and a learning acumen for new database-related technology, preferably in the latest versions.
• Ability to own and troubleshoot technical faults within the Enterprise Cloud Infrastructure (Oracle DB / MySQL) and our support structure.
• Stakeholder Management: Able to collaborate and work effectively across complex and matrix relationships, negotiating where needed to support agreement and alignment.

Nice-to-Have not essential:

• Sound knowledge of incident and change management processes and systems.
• Ability to identify opportunities to use collaborative approaches and drive continuous improvement.
• Experience contributing to projects as a subject matter expert or content owner.

What's in it for you

• 10% on target bonus
• Life Assurance Cover
• Exclusive colleague discounts on our latest and greatest BT broadband packages, BT TV with TNT Sports and NOW Entertainment
• From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
• 25 days annual leave (not including bank holidays), increasing with service
• 24/7 private virtual GP appointments for UK colleagues
• 2 weeks carer’s leave
• World-class training and development opportunities