Database Administrator

Jago Consultants; Canterbury; On-site; GBP 21,000; Full time

Job summary

A leading consultancy is on the lookout for a CRM Database Administrator to contribute to their team. The role involves managing and maintaining customer records, ensuring compliance with data policies, and supporting the Data & CRM Manager. This position offers a starting salary of £21,000 with standard working hours from Monday to Friday.

Qualifications

• At least 12 months of previous experience in a similar position.
• Experience using a CRM database in a B2C environment.

Responsibilities

• De-duplicate customer records on the Group CRM database.
• Update customer communication preferences according to GDPR policy.
• Perform marketing campaign data extracts and cleansing.

Skills

Database Management

Data Cleansing

GDPR Compliance

Job description

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We are working with a client who is seeking a Database Administrator to join their team. Please see below for more details.

Job Role – CRM Database Administrator

Salary – £21,000

Hours: Monday to Friday 08:30am to 5:30pm

Responsibilities of a Database Administrator:

• De-duplication of customer records on the Group CRM database, to meet targets set in advance by the Data & CRM Manager.
• Update customer communication preferences based on direct mail returns, email unsubscribes, and SMS opt-outs, in accordance with Group GDPR policy.
• Perform marketing campaign data extracts and cleansing to support business needs when required.
• Maintain and provide regular reports on the number of customer and vehicle records updated against targets.
• Support and provide cover for the Data & CRM Manager in their absence.

Requirements:

• At least 12 months of previous experience in a similar position.
• Experience using a CRM database in a B2C environment.