Database Administrator

Jago Consultants; Canterbury; On-site; GBP 21,000; Full time

Job summary

A reputable consulting firm is seeking a CRM Database Administrator to manage customer and vehicle records on their Group CRM database. The role involves de-duplication of records, updating communication preferences, and generating reports to meet operational targets. Ideal candidates should possess at least 12 months' experience in a similar role and familiarity with CRM systems in a B2C context.

Qualifications

• At least 12 months of previous experience in a similar position.
• Experience using a CRM database in a B2C environment.

Responsibilities

• De-duplication of customer and vehicle records on the Group CRM database.
• Update customer communication preferences as a result of direct mail returns, email unsubscribes, and SMS opt-outs.
• Maintain and provide regular reports on customer and vehicle records.

Skills

Experience with CRM databases

Data cleansing

Job description

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We are working with a client who is seeking a Database Administrator to join their team. Please see below for more details.

Job Role – CRM Database Administrator

Salary – £21,000

Hours: Monday to Friday 08:30am to 5:30pm

As a Database Administrator:

• De-duplication of customer and vehicle records on the Group CRM database, to meet targets set in advance by the Data & CRM Manager.
• Update customer communication preferences as a result of direct mail returns, email unsubscribes, and SMS opt-outs, in accordance with Group GDPR policy.
• Marketing campaign data extracts and cleansing, to support the needs of the business when required.
• Maintain and provide regular reports on the number of customer and vehicle records updated against targets.
• Support & provide cover for the Data & CRM Manager in their absence.

You will need

• At least 12 months of previous experience in a similar position
• Experience using a CRM database in a B2C environment