Data Technician

Serco; Derby; On-site; GBP 25,000; Full time

Job summary

A leading company in the rail sector is seeking a Data Technician in Derby to support documentation and data services. The role requires strong communication skills and proficiency in Microsoft Office, with opportunities for professional development and a supportive team culture.

Benefits

Contributory pension scheme

25 days annual leave plus bank holidays

Health and wellbeing benefits

Discounts on attractions and services

Professional development opportunities

Qualifications

• Experience with data configuration management.
• Ability to work independently and in a team.

Responsibilities

• Support delivery of documentation and data services.
• Ensure accurate data input and maintenance.

Skills

Communication

Time Management

Interpersonal Skills

Numeracy

Attention to Detail

Tools

Microsoft Office

Job description

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Contract Type: Full time, 37.50 hours per week

Working Hours/Pattern: Monday - Friday, 7.30am - 3.30pm or 8am - 4pm, flexible (to be discussed at interview)

Salary: £25,000.00 per annum + Excellent Benefits

Serco Rail Technical Services (SRTS) is a leader in independent rail technical expertise, working with organizations in the rail sector nationally and internationally, including government, rail infrastructure maintainers, rolling stock companies, train operators, and equipment manufacturers. With over 50 years of experience, we provide engineering, training, and digital services to our customers in the UK and abroad.

We are seeking a Data Technician based in Derby within the Digital Services area to support the delivery of documentation and data services to the UK rail industry.

Digital Services manages, stores, and provides controlled access to documentation for key railway customers, mainly through a large database accessible via a web portal across the UK rail industry.

The Data Technician will undertake tasks to meet customer commitments and comply with relevant standards and deadlines. Reporting to the Digital Services Team Leader, the role involves developing relationships within the team and with customers, providing guidance on data records, and ensuring accurate data input and maintenance according to procedures.

Key Responsibilities:

• Experience and understanding of data configuration management (training provided if needed).
• Proficiency in Microsoft Office.
• Numerate, accurate, and literate.
• Strong interpersonal and communication skills.
• Conscientious with sensitive information.
• Ability to work independently and in a team.
• Excellent time management and organizational skills.
• Flexible and able to handle ambiguity.

What We Offer:

• Up to 6% contributory pension scheme.
• 25 days annual leave plus bank holidays.
• Benefits supporting health and wellbeing, including Employee Assistance Programme and health plans.
• Discounts on attractions, mobile phones, cinema, leisure, and hospitality.
• A positive culture and supportive team committed to diversity and inclusion.
• Opportunities for professional and personal development through training and coaching.

All Serco employees must inform their current line manager of their application. For confidential inquiries, contact MyHR. Serco is a Disability Confident Leader employer and is committed to employing and retaining people with disabilities. Disabled applicants meeting minimum criteria will be given the opportunity to demonstrate their abilities at interview. For assistance with your application, contact 0345 010 4000.