Data Steward - 3 days per week position

The Phoenix Group; Greater London; Hybrid; USD 50,000 - 60,000; Part time

Job summary

The Phoenix Group is seeking a CRM Data Quality Coordinator to ensure the accuracy and consistency of data within their new relationship management platform. This hybrid role requires a detail-oriented individual with a bachelor's degree and experience in data handling, offering a competitive salary range of $50,000 to $60,000 per year.

Qualifications

• Bachelor's degree or equivalent experience required.
• At least one year of platform-specific experience or two years with comparable systems.
• Experience in a professional services environment is a plus.

Responsibilities

• Ensure accuracy and compliance of contact records.
• Identify and correct errors in data entries.
• Manage distribution lists and assist in producing reports.

Skills

Data handling and processing

Attention to detail

Web research

Education

Bachelor’s degree in Business, Marketing, or Information Systems

Tools

InterAction

Spreadsheets

Structured queries

Word processing tools

Job description

This range is provided by The Phoenix Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$50,000.00/yr - $60,000.00/yr

Direct message the job poster from The Phoenix Group

VP, Technical Recruitment at The Phoenix Group

Role: CRM Data Quality Coordinator

Team: Client Data & Information Integrity (3 days/week)

Work Setup: Hybrid arrangement available, with a minimum of one in-office day per week. This can be in either their NYC office or London office

A major initiative is underway to roll out a relationship management platform within the organization for the first time. This is a foundational implementation, meaning the platform is being introduced from the ground up. The successful candidate will need to be proactive and capable of working independently in this environment.

Overview

This role focuses on ensuring the accuracy and consistency of contact and company records within the newly adopted system. Responsibilities include standardizing data entries, resolving inconsistencies, eliminating redundant entries, and responding to user queries related to the platform. Project-based tasks and adherence to information confidentiality are also core elements of the role.

Key Responsibilities

• Check new contact records for accuracy and compliance with internal formatting standards.
• Identify and correct errors, including resolving duplicated records.
• Process undeliverable correspondence and research updated address information.
• Investigate changes related to company identities, mergers, or relocations.
• Keep internal process documentation and guidelines current.
• Manage distribution lists and assist in producing reports and data segments for outreach efforts.
• Offer user support and help troubleshoot platform-related issues.

What You’ll Need

• Familiarity with InterAction
• Strong skills in handling and processing data (experience with spreadsheets, structured queries, and word processing tools is important).
• Precision in reviewing information, conducting web research, and understanding organizational hierarchies.
• A sharp eye for accuracy and consistency in data.
• A commitment to following internal data standards and protocols.
• Willingness to work extra hours when necessary.
• Bachelor’s degree in a related field such as Business, Marketing, or Information Systems, with at least one year of platform-specific experience, or two years working with comparable systems.
• Experience in a professional services environment, such as legal or consulting, is a plus.

The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Part-time

Job function

• Job function

  Information Technology

• Industries

  Law Practice

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