Data Scientist III, Customer Analytics

The BDPN; Greater London; Hybrid; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Travel perks

Generous time off

Parental leave

Flexible work model

Job summary

Expedia Group is seeking a Data Scientist III, Customer Analytics, to drive data-driven decisions for our B2C brands. You will apply advanced analytics and machine learning to help understand customer behavior and value across brands, delivering insights that shape strategy and improve engagement.

You will work with cross-functional teams, own end-to-end analytics projects, and communicate findings to senior leadership.

Qualifications

• Bachelor's, Master's, PhD in Mathematics, Statistics, Economics, or related field, or equivalent experience.
• 3+ years of experience in a similar analytical role.
• Strong Python and SQL skills with ability to transform and analyze large data.

Responsibilities

• Apply advanced analytical techniques, statistics, ML, and big data handling to support business decisions.
• Translate business problems into analytical questions and select appropriate methodologies.

Skills

Python

SQL

Machine learning

Education

Bachelor's or higher in Math/Stats/CS

Job description

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Data Scientist III, Customer Analytics

Our Corporate Functions are made up of teams that support Expedia Group, including our Global Finance Org., Yield and Analytics, Traveler and Partner Service Platform, Legal Team, Strategy and Corporate Development Team, and People & Places Org.

Are you passionate about data and analytics? Do you want to be at the forefront of a truly customer-centric organization.

We are looking for a hardworking and intelligent individual to fill the Data Scientist III, Customer Analytics (Individual Contributor) role, supporting our B2C brands. As a core member of our team, you will be working with data and applying advanced data science techniques in a fun and stimulating environment. There are a variety of exciting projects that you will work on to drive business strategy. Your insights will be used to enhance our customer value proposition, improve customer acquisition and engagement, drive customer lifetime value, deliver an amazing customer experience and better understand the customer behaviour across multiple brands own by Expedia Group. This is an exciting opportunity for a team‑player who wants to be a central part of a truly customer focused team.

The successful individual will be able to work with minimal instruction and oversight, enjoy working on multiple tasks and projects at the same time and own projects end to end. Critical to your success in this role is a love of data (we love data!) - developing insightful analysis that you communicate in a clear and compelling way.

What you’ll do:

Apply advanced analytical techniques, statistical knowledge, machine learning, and big data handling skills to support our commercial stakeholders’ decision-making

Use your creativity and commercial acumen to translate business problems into structured analytical questions, and choose the most appropriate methodologies to answer these questions

Own the relationships with our Brands stakeholders and cross‑functional Analytics teams, and work autonomously to prioritise and execute on the most impactful analytics projects

Influence partners and senior leaders through communicating across various levels of the organization using clear and compelling storytelling and presentations

Prioritise multiple tasks and workstreams simultaneously and own projects end to end

Who you are:

Bachelor's, Master’s, PhD; Mathematics, Science, Statistics, Economics degree; or Equivalent related professional experience is applicable

3+ years of experience in a similar analytical role

Strong Python and SQL skills with demonstrated experience to structure, transform and analyze large data, and a willingness to learn new frameworks and languages required for the task

Prior experience in predictive modelling, forecast and/or causal inference

Display a true passion for data and analytics as well as possessing a strong commercial awareness.

A high performing individual contributor who consistently applies – and often enhances – the analytical capabilities, principles and playbooks to solve complex business issues and opportunities

Develops and drives significant and sustained change and performance improvement from data driven insights in a number of different areas or contexts

Experience partnering with senior management and collaborating with other teams (eg. Product, Engineering, Strategy etc) to deliver projects

Experience of developing, and delivering, presentations that help people understand the insight from sophisticated analytics

Ability to perform in a high‑pressure, dynamic environment and be comfortable with a high level of ambiguity.

Please note that this role is only available in the following locations: London, in alignment with our flexible work model which requires employees to be in-office at least three days a week.

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @ expediagroup.com . The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.