Data Scientist

Dunelm; Leicester; On-site; GBP 35,000 - 60,000; Full time

Job summary

Dunelm, the UK's leading homewares retailer, seeks a Data Scientist to enhance their Analytics and Data Science team. This role involves developing machine learning models to understand customer behaviour and improve business performance, focusing on insightful data-driven decisions. As part of a collaborative team, you'll influence customer engagement and strategic planning.

Qualifications

• Experience in developing machine learning models.
• Ability to drive data-informed decisions.
• Collaboration with stakeholders to ensure impactful solutions.

Responsibilities

• Develop machine learning models to predict customer behaviour.
• Focus on forecasting, optimisation, and advanced analytics.
• Ensure data-driven decision making at all strategic levels.

Skills

Machine Learning

Data Analysis

Forecasting

Optimization

Customer Behavior Analysis

Job description

Overview

Home. There’s no place like it. And there’s no feeling like helping people create the joy of feeling truly at home. At Dunelm, that’s what we do. We’re the UK's number one choice for homewares because we make home life lovelier for our customers. Our caring and supportive culture makes this a place you'll feel right at home too.

We are the UK’s Number One homewares retailer, offering over 85,000 products and building a consumer-focused, omnichannel retail business that delights customers through our multichannel operation.

We are ambitious in our plans to expand further—reaching more customers, encouraging more frequent shopping, and enhancing our digital and physical services. We are investing in our supply chain, stores, and technology to improve the customer experience and innovate at pace in a rapidly changing landscape.

Are you looking to play a role in the Data & Insight transformation of a successful, fast-growing retailer? It’s an exciting time at Dunelm, as we strengthen our Analytics and Data Science team to put data and insight at the heart of decision-making.

As a Data Scientist, you will drive data-informed decisions by developing machine learning models that better understand and predict customer behaviour online and in-store. You will focus on forecasting, optimisation, and advanced analytics to improve business performance. Your role includes building scalable models that influence customer engagement, strategic planning, and business decisions. You will work closely with stakeholders to ensure your solutions are trusted, understood, and impactful, always keeping the customer at the center.

Department Overview

Our team turns data into actionable insights to support smarter decisions across Dunelm. Comprising data analysts, data scientists, researchers, and data management experts, we collaborate to understand customer behaviour, optimize performance, and identify growth opportunities. We ensure data-driven decision-making at all levels, delivering advanced analytics, predictive modeling, and research aligned with strategic goals. By partnering with stakeholders, we embed insights into daily operations and long-term planning, driving meaningful impact. Collaboration and trust are core to our approach, bringing clarity to complex questions.