Data Science Manager: Customer Analytics & ML Leader

Salt; Southampton; Hybrid; GBP 90,000 - 110,000; Full time

Benefits offered by this job

Car allowance

Job summary

Salt in Southampton is seeking a Data Science Manager to lead our Customer Data function. The role requires attending the office in Southampton 2-3 days a month and delivering high-impact analytics to drive commercial decisions.

You will coach a high-performing Data Science team, own the roadmap, deploy predictive models (churn, LTV, forecasting, segmentation, recommendations) and ensure scalable, production-ready solutions in collaboration with business and tech stakeholders.

Qualifications

• Proven experience leading Data Science teams in a commercial environment.
• Strong knowledge of machine learning, statistics, Python and SQL.
• Experience developing and deploying predictive models using customer and commercial data.
• Experience with cloud analytics platforms such as Databricks, Snowflake or BigQuery.
• Strong stakeholder management, communication and leadership skills.
• Commercially focused with the ability to prioritise and deliver high-impact outcomes.

Responsibilities

• We lead, coach and develop a high-performing Data Science team.
• We own and deliver the Data Science roadmap, prioritising work based on business value.
• We oversee the development and deployment of machine learning models, including churn, customer lifetime value, forecasting, segmentation and recommendation.
• We ensure solutions are scalable, robust, governed and production-ready.
• We partner with business and technology stakeholders to translate commercial challenges into data-driven solutions.
• We drive best practice in data science, model governance and technical delivery.
• We deliver measurable business value through the effective use of data science.

Skills

Data Science leadership

Machine learning

Statistics

Python

SQL

Databricks

Snowflake

BigQuery

Stakeholder management

Leadership

Commercial focus

Tools

CRM

Cloud platforms

Databricks

Snowflake

BigQuery

Job description

Salt in Southampton is seeking a Data Science Manager to lead our Customer Data function. The role requires attending the office in Southampton 2-3 days a month and delivering high-impact analytics to drive commercial decisions.

You will coach a high-performing Data Science team, own the roadmap, deploy predictive models (churn, LTV, forecasting, segmentation, recommendations) and ensure scalable, production-ready solutions in collaboration with business and tech stakeholders.