Data Science Manager

Data Idols; Greater London; Hybrid; GBP 100,000 - 120,000; Full time

Job summary

Data Idols, based in London, seeks a Data Science Manager to lead a high-performing team delivering customer-centric analytics and AI-driven initiatives. You will shape the roadmap for machine learning, personalisation, and advanced analytics to drive measurable customer and commercial impact.

You will translate complex customer data into actionable recommendations, establish best practices across experimentation and MLOps, and guide the team through production deployment and stakeholder

Qualifications

• Proven experience leading data science teams in a commercial setting.
• Strong background in ML, customer analytics, and modelling for personalisation.
• Experience delivering data science products into production environments.

Responsibilities

• Define and drive the data science strategy aligned with business goals.
• Mentor and develop a high-performing team of data scientists.
• Translate customer and behavioural data into actionable insights and models.
• Oversee experimentation, MLOps, and deployment to production.

Skills

Lead data science team

Machine learning

Customer analytics

Personalisation

Statistical modelling

Customer-focused models

Stakeholder management

Production deployment

Job description

At Data Idols, we are working with a UK retail brand that is investing heavily in customer data, personalisation, and AI to transform how it engages with millions of customers. Data and machine learning are at the heart of their strategy, driving more relevant customer experiences, personalised marketing, and customer-centric decision-making across the business.

They are looking for a Data Science Manager to lead a high-performing team of Data Scientists focused on delivering measurable customer and commercial impact. This is a highly visible leadership role sitting at the intersection of data science, customer insight, personalisation, and business strategy.

The Opportunity

Data Science Manager

Salary: £100K - £120K + bonus

Location: London (Hybrid)

As the Data Science Manager, you will lead both the technical direction and development of the team, helping shape the roadmap for how machine learning and advanced analytics are used to better understand customers and deliver personalised experiences at scale. You will be responsible for translating complex customer and behavioural data into clear, actionable recommendations. You’ll establish best practices across experimentation, customer modelling, MLOps, and data science delivery, while supporting the continued growth of the organisation's customer analytics and AI capabilities.

Skills and Experience

• Previous experience leading or managing Data Science teams in a commercial environment
• Strong background in machine learning, customer analytics, personalisation, or statistical modelling
• Experience developing customer-focused models
• Strong stakeholder management skills
• Experience delivering data science products and models into production environments