Data Science Manager

Data Science Festival; Greater London; Hybrid; GBP 100,000 - 120,000; Full time

Benefits offered by this job

Bonus potential

Job summary

Data Idols is seeking a Data Science Manager in London to lead a high-performing data science team focused on customer-centric insights and personalisation. The role combines technical direction with leadership, shaping the roadmap for machine learning and advanced analytics at scale.

You will translate complex customer data into actionable recommendations, establish best practices for experimentation and MLOps, and drive measurable commercial impact across customer experiences and engagement.

Qualifications

• Experience leading data science teams in a commercial environment.
• Strong background in ML, customer analytics, personalisation or statistical modelling.
• Experience delivering data science products and models into production environments.

Responsibilities

• Lead a high-performing team of Data Scientists.
• Translate complex customer data into actionable recommendations.
• Establish best practices across experimentation, modelling, and MLOps.
• Drive data-driven customer personalisation strategies and business impact.

Skills

Leadership

Machine learning

Customer analytics

Personalisation

Stakeholder management

Job description

Data Science Manager

Salary: £100K – £120K + bonus

Location: London (Hybrid)

At Data Idols, we are working with a UK retail brand that is investing heavily in customer data, personalisation, and AI to transform how it engages with millions of customers. Data and machine learning are at the heart of their strategy, driving more relevant customer experiences, personalised marketing, and customer-centric decision-making across the business.

They are looking for a Data Science Manager to lead a high-performing team of Data Scientists focused on delivering measurable customer and commercial impact. This is a highly visible leadership role sitting at the intersection of data science, customer insight, personalisation, and business strategy.

The Opportunity

As the Data Science Manager, you’ll lead both the technical direction and development of the team, helping shape the roadmap for how machine learning and advanced analytics are used to better understand customers and deliver personalised experiences at scale. You will be responsible for translating complex customer and behavioural data into clear, actionable recommendations. You’ll establish best practices across experimentation, customer modelling, MLOps, and data science delivery, while supporting the continued growth of the organisation’s customer analytics and AI capabilities.

Skills and Experience

• Previous experience leading or managing Data Science teams in a commercial environment
• Strong background in machine learning, customer analytics, personalisation, or statistical modelling
• Experience developing customer-focused models
• Strong stakeholder management skills
• Experience delivering data science products and models into production environments

If you are looking for a new challenge and want to work in a customer-centric, data-driven environment where your insights directly shape personalisation strategies, customer experiences, and commercial performance,