Data Quality Lead – Issue Resolution

Jobtailor; Greater London; On-site; GBP 55,000 - 85,000; Full time

Job summary

Jobtailor in London is seeking a data quality leader with at least five years in data quality, data analysis, or MDM to oversee triage, resolution, and reporting of data issues for the UK business.

You will mentor offshore analysts, partner with operations and SMEs, and drive governance and controls to prevent issues, while communicating complex concepts to non-technical colleagues.

Qualifications

• Bachelor’s or Master’s degree in a highly analytical discipline.
• 5+ years in data quality, data analysis, MDM, or similar roles.
• Proficiency with SQL, Excel, and data quality tooling.
• Strong analytical mindset with proven ability to diagnose complex data issues.
• Excellent communication skills — able to simplify technical topics for business colleagues.
• Understanding of data governance, data controls, and regulatory data expectations.
• Experience leading or mentoring junior or offshore analysts.

Responsibilities

• Oversee triage, root-cause analysis, assignment, resolution, and closure of data issues
• Lead and guide offshore Data Quality Analysts
• Act as the primary point of contact for UK-based data owners, SMEs, and operations teams
• Collaborate with technology teams to validate technical defects and ensure production fixes are implemented correctly
• Identify recurring issue patterns and propose prevent- rather-than-correct actions
• Produce weekly/monthly data quality reporting for management

Skills

Analytical mindset

Excellent communication skills

Leadership and mentoring

Data governance

Regulatory data understanding

Education

Bachelor’s or Master’s degree in a highly analytical discipline

Tools

SQL

Excel

Data quality tooling

Job description

Responsibilities

• Oversee triage, root-cause analysis, assignment, resolution, and closure of data issues
• Lead and guide offshore Data Quality Analysts
• Act as the primary point of contact for UK-based data owners, SMEs, and operations teams
• Collaborate with technology teams to validate technical defects and ensure production fixes are implemented correctly
• Identify recurring issue patterns and propose prevent- rather-than-correct actions
• Produce weekly/monthly data quality reporting for management

Requirements

• Bachelor’s or master’s degree in a highly analytical discipline
• 5+ years in data quality, data analysis, MDM, or similar roles
• Proficiency with SQL, Excel, and data quality tooling
• Strong analytical mindset with proven ability to diagnose complex data issues
• Excellent communication skills — able to simplify technical topics for business colleagues
• Understanding of data governance, data controls, and regulatory data expectations
• Experience leading or mentoring junior or offshore analysts