Data Protection Manager

Ic24 Ltd; South Willesborough; On-site; GBP 50,000 - 55,000; Full time

Benefits offered by this job

NHS Pension Scheme

Annual leave above statutory minimum

Enhanced family leave

Wellbeing benefits

Employee Assistance Programme

Professional development opportunities

Blue Light Card access

Job summary

IC24 is seeking a Data Protection Manager to lead information governance, data protection and information security across the organisation. You will work with senior leaders and clinical colleagues to ensure regulatory compliance and high-quality care.

You will oversee SARs, FOIs, DPIAs and information sharing, advise on complex data protection matters and drive improvements with IT and security teams. Experience in NHS or regulated healthcare environments is essential.

Qualifications

• Significant experience in Data Protection, Information Governance, Freedom of Information or Cyber Security.
• Holds a recognised Data Protection or Information Governance qualification (or is actively working towards one).
• Strong knowledge of UK GDPR, data protection legislation and information governance frameworks.
• Experience in NHS, healthcare or another highly regulated environment.
• Ability to interpret complex legislation and provide practical advice to stakeholders.
• Strong analytical and problem-solving skills with risk assessment ability.
• Builds strong relationships and drives continuous improvement.

Responsibilities

• Oversee information governance and data protection across IC24, ensuring regulatory compliance.
• Lead on SARs, FOIs, DPIAs, and information sharing arrangements.
• Support cyber security initiatives and incident response with IT and security teams.
• Provide expert advice to colleagues and senior leaders on data protection matters.
• Drive audits, reviews and monitoring to strengthen governance.

Job description

Behind every safe healthcare service is information that is protected, managed and used responsibly. At IC24, the way we handle information directly impacts patient trust, regulatory compliance and the quality of care we provide. Every data request processed, every information-sharing decision made and every cyber security measure implemented plays a part in keeping our patients, colleagues and organisation safe. We're looking for a Data Protection Manager who understands that information governance is more than compliance - it's about protecting people. This role sits at the centre of how IC24 manages data protection, information governance and information security. You'll work closely with senior leaders, operational teams, clinical colleagues and external partners to ensure we meet our legal, regulatory and organisational responsibilities. You'll lead the operational delivery of data protection and information governance across the organisation, acting as the primary internal lead while working alongside our appointed external Data Protection Officer (DPO). You'll provide expert advice, manage compliance activity and help shape how we respond to an increasingly complex information and cyber security landscape. This is not just about policies and processes. It's about ensuring information is handled safely, securely and in a way that supports high-quality patient care. What you'll focus on Leading data protection and governance You'll oversee information governance and data protection activity across IC24, ensuring compliance with UK GDPR, DSPT and wider regulatory requirements. Managing requests and risk You'll lead on SARs, FOIs, DPIAs and information sharing arrangements, ensuring requests are handled efficiently and risks are identified early. Strengthening information security Working closely with IT and security teams, you'll support cyber security initiatives, incident response and organisational awareness. Providing expert advice You'll act as a trusted advisor to colleagues and senior leaders, helping them navigate complex data protection and information governance matters. Driving improvement Using audits, reviews and compliance monitoring, you'll identify opportunities to strengthen governance, reduce risk and improve organisational practice. What matters in this role

• Has significant experience in Data Protection, Information Governance, Freedom of Information or Cyber Security.
• Holds a recognised Data Protection or Information Governance qualification (or is actively working towards one) and keeps up to date with evolving legislation, guidance and best practice.
• Possesses strong knowledge of UK GDPR, data protection legislation and information governance frameworks.
• Has experience working within the NHS, healthcare or another highly regulated environment.
• Can interpret complex legislation and provide practical, outcome-focused advice to colleagues and senior stakeholders.
• Has strong analytical and problem-solving skills, with the ability to assess risk and make sound recommendations.
• Builds strong working relationships and takes a proactive approach to continuous improvement.
  We are Integrated Care 24 (IC24), the leading not for profit Social Enterprise providing innovative and patient focused primary care services. IC24 is committed to improving access to health and social care for our patients and reducing the demand on secondary care services. IC24 provides services to over 6 million patients, including GP led out-of-hours services, NHS 111, primary care and secondary care support services.
  Annual Salary of £50,000 - £55,000 DOE
• Opportunity to join the NHS Pension Scheme
• Additional annual leave above statutory minimum based on service
• Enhanced family leave (maternity, paternity and adoption leave and pay)
• Inclusive wellbeing benefits
• Employee Assistance Programme including free 24/7 independent counselling and occupational health services
• Professional development opportunities
• Free membership to our reward and discount platform
• Access to Blue Light Card and other NHS Discount Schemes
• Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory enhanced DBS disclosure and two references. IC24 is committed to safer recruitment practices, safeguarding children and vulnerable adults, and ensuring all recruitment activity aligns with relevant legislation and guidance.