Data Protection and Compliance Officer

Service Care; Greater London; Hybrid; GBP 35,000 - 52,000; Full time

Job summary

Service Care is recruiting a Data Protection and Compliance Officer for a housing organisation. Based mostly remotely in Greater London with occasional travel to the office, you will manage Subject Access Requests and support the compliance team with data protection duties.

The role requires a strong understanding of data protection requirements, ability to meet statutory deadlines, and proactive stakeholder engagement to ensure accurate logging and handling of data requests.

Qualifications

• Experience in data protection.
• Experience handling Subject Access Requests.
• Understanding of statutory deadlines and data protection law.

Responsibilities

• Manage and respond to Subject Access Requests within statutory deadlines.
• Collate information and data from across the organisation.
• Maintain records of data protection breaches and requests.
• Support the Compliance team with records and documentation.
• Record probity matters including declarations of interest and gifts.
• Track requests to ensure progress and completion.
• Handle confidential information with discretion.
• Perform additional compliance and administrative tasks as required.

Skills

Data protection

Subject Access Requests

Stakeholder management

Attention to detail

Organisational skills

Problem solving

Job description

Job title: Data Protection and Compliance Officer

Location: Ealing, London W5 – Mostly remote with occasional travel to the office

Start Date: ASAP

Contract Type: Temporary 6 months

Weekly Hours: 35 hours per week

Job Purpose

We are recruiting for an experienced Data Protection and Compliance Officer to support a busy compliance team within a housing organisation.

The role has arisen due to an increased volume of Subject Access Requests and additional preparation work relating to STAIRs. You will ensure data protection requests are logged, managed and completed accurately within statutory timescales.

Key Responsibilities:

• Manage and respond to Subject Access Requests, ensuring statutory deadlines are met.
• Liaise with colleagues across the organisation to obtain and collate relevant information and data.
• Maintain accurate records of data protection breaches, complaints and requests for personal information.
• Support the Compliance Solicitor and wider data protection team with compliance records, registers and documentation.
• Record and assist with probity matters, including declarations of interest, gifts and hospitality, fit and proper person assessments and insider dealing.
• Track requests and cases to ensure they are progressed appropriately.
• Handle confidential and sensitive information with discretion.
• Complete additional compliance and administrative tasks as required.

Candidate Profile

• Previous experience working within data protection is essential.
• Experience managing or responding to Subject Access Requests.
• Good understanding of data protection requirements and statutory deadlines.
• Excellent attention to detail.
• Strong organisational and planning skills.
• Effective stakeholder management and communication skills.
• Ability to work independently, prioritise workloads and use initiative.
• Strong analytical and problem-solving skills.
• Professional judgement and integrity.
• Customer-focused approach when supporting internal colleagues.
• Ability to maintain confidentiality and handle sensitive matters appropriately.