Data Products Operations Lead (UK)

UCB; Slough; Hybrid; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid work model

Global collaboration

Job summary

UCB is seeking a Data Products Operations Lead to drive the operating model and lifecycle practices for data products and AI-enabled solutions. You will connect product operations, capability building, adoption, and value delivery across portfolios in a hybrid work setting.

You will lead AI and data literacy capabilities, develop templates and playbooks, and ensure clear ownership, adoption plans, and measurable value across the organization.

Qualifications

• Bachelor’s degree in business, data, analytics, artificial intelligence, information management, technology, life sciences, organisational development, or a related field.
• An advanced degree is preferred.
• Experience in data product operations, product management, analytics, and digital transformation.

Responsibilities

• Define and maintain the data product operating model, lifecycle practices, roles, decision points, and minimum expectations.
• Lead product operations, including planning, intake, prioritisation support, product health visibility, and lifecycle coordination.
• Lead artificial intelligence and data literacy capabilities across multiple business portfolios.
• Provide shared methods, templates, playbooks, measures, and learning resources that improve consistency and reduce duplication.
• Ensure data products have clear ownership, users, service expectations, adoption plans, support routes, and value measures.
• Create visibility of product status, dependencies, risks, usage, adoption, and business outcomes.
• Embed user feedback, testing, incidents, adoption insights, and value measurement into continuous product improvement.
• Build and develop a team with clear accountabilities, shared standards, and strong cross-portfolio collaboration.
• Experience partnering with business leaders, product leads, business analysts, data teams, and technology teams.
• Experience in pharmaceuticals, healthcare, or life sciences is preferred.

Skills

Coaching

Facilitation

Influencing

Strategic thinking

Delivery discipline

Education

Bachelor's degree in business/data/analytics/AI/information management

Advanced degree preferred

Job description

Data Products Operations Lead

Make your mark for patients

We are looking for a Data Products Operations Lead who is strategic, collaborative, and pragmatic to join our transformation initiative named Ruby. This role may be based in Atlanta, United States; at our headquarters in Anderlecht, Belgium; or in Slough, United Kingdom.

About The Role

You will establish and lead the capabilities, practices, and services that move data products and artificial intelligence-enabled solutions from design into consistent, scalable, and sustainable business use. You will connect product operations, capability building, adoption, and value delivery across multiple portfolios. By creating clear operating practices, transparent lifecycle management, and practical support, you will help teams use data and artificial intelligence responsibly while improving product performance, adoption, and business outcomes.

Who You’ll Work With

You will be working in a team that operates within Data Products Operations and supports global Patient Evidence portfolios. You will lead product operations and artificial intelligence and data literacy capabilities, while partnering with portfolio and product leads, business analysts, data specialists, technology teams, and colleagues in architecture, governance, privacy, compliance, learning, change, finance, and planning.

What You’ll Do

• Define and maintain the data product operating model, lifecycle practices, roles, decision points, and minimum expectations.
• Lead product operations, including planning, intake, prioritisation support, product health visibility, and lifecycle coordination.
• Lead artificial intelligence and data literacy capabilities across multiple business portfolios.
• Provide shared methods, templates, playbooks, measures, and learning resources that improve consistency and reduce duplication.
• Ensure data products have clear ownership, users, service expectations, adoption plans, support routes, and value measures.
• Create visibility of product status, dependencies, risks, usage, adoption, and business outcomes.
• Embed user feedback, testing, incidents, adoption insights, and value measurement into continuous product improvement.
• Build and develop a team with clear accountabilities, shared standards, and strong cross-portfolio collaboration.
• A bachelor’s degree in business, data, analytics, artificial intelligence, information management, technology, life sciences, organisational development, or a related field; an advanced degree is preferred.
• Extensive experience in data product operations, product management, analytics, digital transformation, or business enablement.
• Demonstrated experience leading teams and building new operating capabilities within a complex, collaborative organisation.
• Experience establishing product lifecycle practices, governance routines, service expectations, performance measures, and continuous improvement.
• Strong understanding of data products, data governance, semantics, analytics, and responsible artificial intelligence practices.
• Experience partnering with business leaders, product leads, business analysts, data teams, and technology teams.
• Strong coaching, facilitation, and influencing skills, balancing strategic direction with disciplined delivery and service orientation.
• Experience in pharmaceuticals, healthcare, or life sciences is preferred.

About Us

UCB is a global biopharmaceutical company, focusing on neurology and immunology. We are over 9.000 people in all four corners of the globe, inspired by patients and driven by science.

Why work with us?

At UCB, we don’t just complete tasks, we create value. We aren’t afraid to push forward, collaborate, and innovate to make our mark for patients. We have a caring, supportive culture where everyone feels included, respected, and has equal opportunities to do their best work. We ‘go beyond’ to create value for our patients, and always with a human focus, whether that’s on our patients, our employees, or our planet. Working for us, you will discover a place where you can grow, and have the freedom to carve your own career path to achieve your full potential.

At UCB, we’ve embraced a hybrid-first approach to work, bringing teams together in local hubs to foster collaborative curiosity. Unless expressly stated in the description or precluded by the nature of the position, roles are hybrid with 40% of your time spent in the office.

UCB is an equal opportunity employer. All employment decisions will be made without regard to any characteristic protected by applicable laws.

Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on [e-mail]. Please note should your enquiry not relate to adjustments; we will not be able to support you through this channel.