Data Privacy & CCTV Support

South Western News UK; Wimbledon; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Free travel on SWR services

Training and development

Excellent pension scheme

Job summary

South Western Railway (SWR) is seeking a Data Privacy Support role to provide case and technical support to the Data Privacy and Evidence Gatherer teams, ensuring timely information provision. You will work with key internal and external stakeholders to meet data needs and gain experience in all areas covered.

The role involves DSAR management, searches across data repositories, redaction, and regular data-protection reporting, with travel to Wimbledon as required and opportunities to contribute

Qualifications

• Basic understanding of Data Protection regulations.
• Conversant with Windows, Excel and Microsoft Office packages.
• Able to build strong working relationships across the business and with external stakeholders.
• Willingness to travel to Wimbledon on a regular basis.

Responsibilities

• Manage internal and external DSARs from receipt to completion, ensuring all personal data emails, documents, CCTV footage and other records are identified, reviewed, redacted and disclosed in full compliance with UK GDPR and the Data Protection Act 2018.
• Conduct searches and retrieval of personal data across email systems, digital records and other data repositories.
• Perform redaction and data-minimisation with audit trail.
• Produce four-weekly data-protection reports for the Directorate.
• Support process improvement and compliance development.
• Handle CCTV-related personal data requests with lawful basis and proper redaction.
• Liaise with internal and external stakeholders regarding personal-data requests.
• Assist with data-quality and availability issues including CCTV and retention requirements.
• Collaborate with Evidence Gatherers to ensure compliant handling of evidentiary material.
• Maintain competency in data-protection systems and tools.
• Escalate complex or high-risk cases to senior data protection colleagues.

Skills

Data privacy understanding

Stakeholder management

Discretion handling sensitive data

Education

Basic understanding of Data Protection regulations

Tools

Windows

Excel

Microsoft Office

Job description

Who are we?

South Western Railway (SWR) operates over 1,500 services each weekday across the network and employs more than 5,000 people. We provide easy and convenient mobility, connecting people and communities in South West London, southern counties of England, and the Isle of Wight.

Join our team and help us continue to bring people together to get the most out of life.

About the job

To provide case and technical support to the Data Privacy and Evidence Gatherer teams to ensure timely and accurate information provision by the team. Work in close partnership with key internal and external stakeholders to meet their data and information needs. To provide additional support within the Data Privacy team and gain experience in all areas covered.

Your main responsibilities will be:

• Manage internal and external Data Subject Access Requests (DSARs) - Handle DSARs from receipt to completion, ensuring all personal data emails, documents, CCTV footage, and other records is identified, reviewed, redacted, and disclosed in full compliance with UK GDPR and the Data Protection Act 2018.
• Conduct searches and retrieval of personal data - Carry out comprehensive searches across email systems, digital records, and other data repositories to locate personal data relevant to DSARs, internal investigations, or regulatory enquiries.
• Perform redaction and data-minimisation activities - Review and redact personal data to ensure only information lawfully disclosable is shared, applying data-minimisation principles and maintaining a clear audit trail of decisions.
• Produce regular data-protection reporting - Prepare four-weekly reports for the Directorate summarising DSAR activity, compliance performance, risks, trends, and other key data-protection metrics.
• Support process improvement and compliance development - Identify gaps, inefficiencies, or risks within existing data-protection processes and contribute to the development of improved procedures, guidance materials, and internal controls.
• Handle CCTV-related personal data requests - Process requests for CCTV footage where it constitutes personal data, ensuring lawful basis, proportionality, appropriate redaction, and accurate documentation of all disclosures.
• Liaise with internal and external stakeholders - Respond to enquiries from internal teams, law enforcement, and external bodies regarding personal-data requests, ensuring all disclosures are lawful, proportionate, and properly recorded.
• Assist with data-quality and availability issues - Support the identification and escalation of issues affecting the availability, accuracy, or retrieval of personal data including CCTV, ensuring compliance with retention and evidential requirements.
• Collaborate with Evidence Gatherers and related teams - Work alongside Evidence Gatherers to ensure that the handling of CCTV and other evidential material aligns with data-protection requirements, including secure processing and controlled access.
• Maintain competency in data-protection systems and tools - Develop and maintain proficiency in systems used for searching, reviewing, redacting, and disclosing personal data, ensuring adherence to procedural and legislative standards.
• Escalate complex or high-risk matters - Seek guidance from senior data protection colleagues for complex cases and escal...

You’ll need to be:

• The post holder will have a basic understanding of the Data Protection regulations.
• The post holder must be conversant with Windows, Excel and Microsoft Office packages
• The post holder must be able to build strong working relationships across the business along with external stakeholders
• The post holder must have a high level of discretion when dealing with fatalities and data subject access requests.
• The post holder must be able to travel to Wimbledon on regular basis.
• The post holder must be able to adapt to new technologies quickly.

Working pattern

Monday to Friday office hours.

The Reward

In return we offer a competitive salary and a variety of valuable benefits, including:

• Free duty and leisure travel on SWR services for employees
• Free leisure travel for spouse/partner and dependants (criteria dependent)
• 75% discount on many other train operating companies
• Full training and support with development
• Excellent pension scheme

We all belong at SWR.

Our vision is to provide an inclusive environment for all colleagues, ensuring all candidates have an equal opportunity to access meaningful employment.

We value our differences such as age, gender, LGBTQIA+, ethnicity, religion, and disability. We maintain a zero tolerance towards any form of prejudice towards our colleagues, customers, and future talent.

We celebrate and encourage diversity of thought, progressive ways of working and seeing all our colleagues grow and thrive.

If you require additionalsupport to complete your application due to a disability or neurodivergent condition, for example, dyslexia, dyspraxia, or autism, please follow the links below. We encourage you to share any additional needs you may require so we can provide a fair and equal process for all who apply.

https://exceptionalindividuals.com/neurodiversity/

https://www.healthassured.org/blog/neurodiversity/