Data Platform Support Lead

RSA; London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

Join a leading insurance company as a Data Platform Support Lead. You will manage a team of engineers, ensuring optimal data processing through Azure tools. The role involves troubleshooting, optimizing workflows, and collaborating with development teams. Enjoy hybrid working, flexible hours, and a commitment to your professional development.

Benefits

Pension contributions up to 11%

Hybrid working

Flexible hours

Qualifications

• Experience with Azure Data Factory and Databricks for building and managing data pipelines.
• Proficiency in SQL and troubleshooting for query optimization.

Responsibilities

• Manage a team responsible for data platforms and optimize data workflows.
• Troubleshoot production incidents and perform root cause analysis.

Skills

SQL

Problem Solving

Tools

Azure Data Factory

Databricks

Azure Monitor

Log Analytics

Job description

Join to apply for the Data Platform Support Lead role at RSA.

Company Overview:

At RSA, we believe insurance is about people, not things. We support our colleagues to grow, shape the future, and succeed as a team. As part of our transformation journey, we aim to improve our services and products for brokers and customers. We are a member of the Intact family, with a presence in North America, the UK, and Europe.

Your Role:

As the Data Platform Support Lead, you will manage a team of support engineers responsible for data platforms. Your duties include monitoring and managing Azure Data Factory pipelines, Databricks workflows, and SQL databases to ensure optimal data processing. You will troubleshoot production incidents, perform root cause analysis, and optimize the performance of Databricks notebooks and clusters. Ensuring the reliability and scalability of data workflows through Azure-native tools, you will collaborate with development teams to deploy and support new data pipelines and jobs.

About You:

You should have experience with Azure Data Factory and Databricks, including building, managing, and optimizing pipelines, workflows, and clusters. Proficiency in SQL, troubleshooting, and query optimization is essential. Familiarity with Azure Monitor, Log Analytics, compliance standards, RBAC, and secure networking is required. Strong problem-solving skills for root cause analysis and preventive solutions are also necessary.

What We Offer:

We prioritize our people with hybrid working, flexible hours, and a range of benefits including pension contributions of up to 11%. We provide opportunities for continuous development within a diverse community of experts, empowering you to excel and make a meaningful impact. Our employee promise encourages you to shape the future, succeed as a team, and grow with us.

About Us:

We value individuality and foster an inclusive culture where everyone feels respected and valued. We are committed to accessibility and consider reduced hours or job shares. If you're interested but do not meet all requirements, contact us to discuss your potential fit. As a Disability Confident employer, we ensure fair consideration for disabled applicants who meet the minimum criteria.

Please indicate if you wish to be considered under the Disability Confident Scheme in your application, and let us know if we can make the application process more accessible for you.

Additional Details:

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Information Technology
• Industries: Insurance