Data & Performance Officer

Somerset Council; Taunton; Hybrid; GBP 13,000 - 14,000; Part time

Benefits offered by this job

Annual leave (LGPS)

Flexible and hybrid working

Health and wellbeing support

Job summary

Somerset Libraries Development Team is seeking a Data and Performance Officer to support reporting, analytics, and performance monitoring. The role involves turning data into insights to shape library services and priorities.

You will develop tools and dashboards (Power BI, Excel) and provide guidance to staff, helping with funding bids and service improvements. Hybrid working with Taunton base and occasional travel within Somerset are included.

Qualifications

• A minimum of 5 GCSEs including Maths and English at C/Level 4.
• Excellent working knowledge of IT systems to process data and extract information.
• In depth experience and knowledge of Microsoft Excel and Power BI.
• The ability to identify links and patterns between data sets and confidently interpret and present data in creative and engaging ways.
• A confident communicator, self-motivated and a good team player with the ability to multitask.

Responsibilities

• Turn data into meaningful insights, helping shape library services and future priorities.
• Develop and improve data collection tools, systems and dashboards that show impact of libraries.
• Analyse performance information from multiple sources, producing reports and recommendations.
• Provide training and guidance to library teams on data and performance tools.
• Support business planning, funding bids and service improvements through evidence.
• Work with colleagues and stakeholders to ensure accurate data collection and reporting.
• Create engaging reports and visual summaries that bring library performance to life.

Skills

GCSEs Maths English

IT systems proficiency

Excel & Power BI

Data interpretation

Communication

Team player

Multitasking

Education

5 GCSEs including Maths and English

Tools

Microsoft Excel

Power BI

Job description

Select how often (in days) to receive an alert:

Salary: Grade 13 ranging from £12,994 - £14,071 per annum.

Contract: Permanent

Hours: Part Time – 18.5 hours per week.

About the Role

This is an exciting opportunity to work within Somerset Libraries Development Team. The Development Team plays a lead role in ensuring the library service continues to evolve and delivers a range of innovative and exciting activity. Responsibilities across the team include Stock, Digital, Health and Wellbeing, External Funding and Marketing.

The Data and Performance Officer has a key role in supporting these functions through providing regular reports, analysing local and county wide trends, combining library usage data with both geographic and demographic data and developing tools for staff to review and use data in a meaningful way.

The role has a range of regular reporting duties and in addition you will work with the wider team to support customer engagement, provide evidence for external funding bids, identify trends in key areas like stock issues or visitor counts, and review web and social media data to contribute to our digital marketing strategy.

How You'll Make a Difference

• Turn data into meaningful insights, helping shape library services, projects and future priorities.
• Develop and improve data collection tools, systems and dashboards that demonstrate the impact of libraries across Somerset.
• Analyse performance information from a range of sources, producing reports and recommendations to support informed decision-making.
• Provide training and guidance to library teams, helping colleagues make the best use of data and performance monitoring tools.
• Support business planning, funding bids and service improvements through research, evidence and performance reporting.
• Work with colleagues, partners and stakeholders to ensure accurate data collection, reporting and compliance with funding requirements.
• Create engaging reports, dashboards and visual summaries that bring library performance and achievements to life.

What You'll Bring

• A minimum of 5 GCSEs including Maths and English at C/Level 4.
• Excellent working knowledge of IT Systems to process data and extract information.
• In depth experience and knowledge of Microsoft Excel and specialist business intelligence software such as Power BI.
• The ability to identify links and patterns between data sets and confidently interpret and present data in creative and engaging ways.
• A confident communicator, self-motivated and a good team player with the ability to multitask.

Why Join Us?

At Somerset Council, we're a progressive organisation committed to improving lives and shaping better services for our communities. Based in one of England's most beautiful counties, it's a great place to build your career and enjoy an excellent quality of life.

• Generous annual leave plus bank holidays, with the option to purchase additional leave.
• Local Government Pension Scheme (LGPS), one of the UK's most enhanced and secure pension schemes.
• Flexible and hybrid working arrangements to support work-life balance, where service needs allow.
• Health and wellbeing support, including access to confidential employee assistance services.
• Paid volunteering opportunities, helping you make a difference both inside and outside of work.
• 25 Days Annual Leave (Not including Bank Holidays), Pro Rata for Part Time.
• Hybrid Working with a work base location of County Hall, Taunton.
• This role will include some County Wide Travel.

Unfortunately, we are unable to offer sponsorship for this role. We are only able to proceed with candidates who already have the right to work in the UK without the need for VISA sponsorship.

We believe diversity makes us stronger and are committed to creating a workplace where everyone feels valued and respected.

We welcome applications from people of all backgrounds and experiences, whose unique perspectives help us better serve the people of Somerset.