Data & Performance Analyst

Wessex Water Services; Bath; On-site; GBP 38,000 - 54,000; Full time

Job summary

Wessex Water Services is recruiting a Data and Performance Analyst to analyse and report regulatory performance measures, customer feedback and wholesale performance. You will turn performance data into insights, create dashboards and reports that support regulatory compliance, business improvement and better customer outcomes.

You will work with internal and external stakeholders to obtain data, explain performance trends and support improvement actions, producing clear reports and commentary

Qualifications

• Strong analytical and problem-solving skills.
• Experience with Power BI/Power Query or similar tools.
• Ability to produce clear written reports and presentations.

Responsibilities

• Support annual performance reporting, annual audit tables and regulator requests with accurate data and timetables.
• Maintain checks, reconciliations and documentation to support auditability and reporting confidence.
• Identify and resolve data quality issues impacting reporting accuracy or regulatory compliance.
• Analyze performance trends and support improvement actions.
• Automate recurring reporting and improve self-service access to insights.
• Provide analysis related to non-household income, wholesale market performance and related risks.

Skills

Analytical thinking

Problem solving

Data storytelling

Stakeholder engagement

Attention to detail

Deadline driven

Education

Degree in analytics/IT or related

Tools

Power BI

Power Query

QlikView

MS SQL

Job description

We are seeking a motivated Data and Performance Analyst to analyse and report regulatory performance measures, customer feedback and Developer and Wholesale performance.

What you'll do

You will turn performance data into clear insights, reporting and dashboards that support regulatory compliance, business improvement and better customer outcomes.

Key Responsibilities:

• support the completion of annual performance reporting, annual audit tables and ad-hoc regulator requests, ensuring data is accurate, evidenced and submitted to required deadlines
• maintain appropriate checks, reconciliations and documentation to support auditability and reporting confidence
• identify and support resolution of data quality issues that could impact reporting accuracy, regulatory compliance or customer outcomes
• analyse performance trends, identify areas of underperformance and provide insight to support improvement activity
• identify opportunities to automate recurring reporting and improve self-service access to performance insights
• provide analysis and insight relating to non-household income, wholesale market performance and associated financial risks and opportunities
• work with internal and external stakeholders to obtain data, resolve issues, explain performance trends and support improvement actions
• produce clear reports, presentations and commentary for internal stakeholders, senior management and external reporting requirements.

What you'll need

We are looking for:

• strong analytical and problem-solving skills
• strong Excel capability, including data manipulation, validation, reconciliation and analysis, with the ability to develop advanced reporting skills quickly
• experience with Power BI, Power Query, QlikView or similar reporting tools
• ability to produce clear written reports and presentations
• high attention to detail and ability to work to deadlines
• strong stakeholder engagement skills
• compliance-focused mindset.

Desirable:

• experience in MS SQL or querying large datasets
• AI natural language modelling tools
• degree or equivalent experience in an analytical, data or IT-related discipline.

What you'll receive

• A combined pension contribution of up to 20%.
• Career progression and professional development opportunities.
• 25 days' holiday rising to 28 with length of service.
• The opportunity to sell up to five days of holiday every year.
• The opportunity to buy up to ten days of holiday each year (subject to conditions).
• A healthcare package that allows you to claim back healthcare costs.
• Life assurance of up to eight times your salary.
• The opportunity to lease a new electric car through salary sacrifice (subject to conditions).
• Cashback and discounts from more than 3,000 retailers.
• One paid volunteering day each year.
• Enhanced family leave and pay arrangements.
• Access to an interactive health and wellbeing platform.
• Support from trained mental health first aiders.
• A £1,000 referral fee if you recommend someone who is successfully recruited by us.

Who we are

YTL UK is part of the international YTL Group based in Kuala Lumpur. The UK companies include:

• Wessex Water - one of the top-performing water and sewerage companies in England and Wales, serving 2.9 million people across the South West
• YTL Developments - a major UK developer currently redeveloping a 350-acre former airfield into an award-winning, exciting mix of houses, apartments, schools, commercial space, restaurants and hotels, to make a truly sustainable new community
• YTL Construction UK - a top 20 UK contractor providing fully integrated services to infrastructure, residential, commercial, industry, energy and environmental sectors
• YTL Live - the development and operation of an entertainment complex that includes a 20,000 capacity arena, conferencing and exhibition space
• plus a number of other retail, environmental and specialist businesses.

Our people tell us that YTL UK is a great place to work, which is why so many of them stay with us! You will have a unique opportunity to develop and progress your career within such a diverse group.

We are passionate about diversity and inclusion - with that in mind, all applicants are welcome. We are delighted to have signed the Armed Forces Covenant and are a Disability Confident Employer.

If you require reasonable adjustments to be made during the recruitment process, please inform a member of our Recruitment team.