Data & Performance Administrator

IDAS (Independent Domestic Abuse Service); York and North Yorkshire; Hybrid; GBP 28,000 - 30,000; Full time

Benefits offered by this job

Pension scheme

Health cash plan

Discount schemes

Training and development

Job summary

IDAS (Independent Domestic Abuse Services) in York is seeking a dedicated administrator to support the Quality Assurance Team with data collection, reporting and coordination. You will contribute to performance monitoring across the organisation, preparing meaningful summaries and dashboards that inform decision‑making and service improvement.

This permanent, full‑time role offers hybrid working, 37 hours per week, a salary of £28,153.00 to £29,542.00 FTE, 26 days leave plus bank holidays, a

Qualifications

• Support data collection, reporting and performance monitoring across the organisation.
• Analyse and present data through reports, dashboards and summaries.
• Monitor KPIs and identify trends, issues and data quality concerns.
• Assist with audits, service reviews and accreditation activities.
• Maintain accurate records and support information governance processes.
• Contribute to service improvement through feedback analysis and project support.

Skills

Data collection

Reporting

Performance monitoring

Data analysis

Audits

Information governance

Service improvement

Job description

At IDAS (Independent Domestic Abuse Services), we are committed to supporting individuals and families impacted by domestic abuse and sexual violence. As the leading specialist charity in Yorkshire, we are looking for dedicated, compassionate, and courageous individuals to join our inclusive and inspiring team. Whether you're seeking a meaningful career or a new challenge, this is your opportunity to contribute to life-changing work in a supportive and flexible environment.

We are proud to be an equal opportunities employer and are committed to fostering a diverse, inclusive, and respectful workplace. We value the unique perspectives and experiences that individuals from all backgrounds bring, and we actively encourage applications from underrepresented groups.

Working closely with the Quality, Performance and Improvement Manager you will provide administrative, data collection and coordination support to the Quality Assurance Team. You will also support with quality assurance activity including reporting, audits, service reviews, accreditations, data quality and information governance.

About The Role

• Support data collection, reporting and performance monitoring across the organisation.
• Analyse and present data through reports, dashboards and summaries.
• Monitor KPIs and identify trends, issues and data quality concerns.
• Assist with audits, service reviews and accreditation activities.
• Maintain accurate records and support information governance processes.
• Contribute to service improvement through feedback analysis and project support.

In Return, We Offer

• Comprehensive training and development opportunities
• Competitive salary: £28,153.00 FTE to £29,542.00 FTE
• 26 days annual leave plus statutory bank holidays
• Contributory pension scheme
• Employer-paid health cash plan
• Access to national discount schemes

Contract: Permanent

Location: York however, the role could be based in North Yorkshire, Barnsley or Sheffield - Hybrid Working

Hours: 37 hours per week

Closing date: 09:00 AM on 21/09/2026

Interview date: TBC