Data Operations Specialist II

Moody's Corporation; Greater London; On-site; GBP 52,000 - 82,000; Full time

Job summary

Moody's Corporation is seeking a detail-oriented operations professional to support end-to-end rating publication, press release, disclosure, and dissemination workflows. You will manage shared mailboxes, route requests promptly, and coordinate work across tight deadlines to maintain service levels.

The role emphasizes validations, controls, and escalation of non-routine issues, with opportunities to leverage data tools and AI-enabled solutions to boost productivity.

Qualifications

• Bachelor's degree or equivalent experience in finance/business/economics or related discipline.
• Up to one year of relevant experience in operations, workflow processing or financial services is preferred.
• Familiarity with operational systems, workflow tools or tracking platforms is preferred.

Responsibilities

• Execute end-to-end rating publication, press release, disclosure, and dissemination workflows with accuracy and timeliness
• Manage shared mailboxes and routine requests, ensuring prompt routing, follow-up, and resolution
• Prioritize and coordinate work across recurring deadlines to maintain workflow continuity and service levels
• Perform validations and apply controls to ensure the accuracy, completeness, and readiness of rating-related outputs
• Resolve standard workflow issues, investigate discrepancies, and escalates non-routine matters when needed
• Monitor workflow progress, coordinate with analysts and stakeholders, and minimize rework through effective follow‑up
• Identify and escalation data, system, or control-related issues that could impact publication quality or execution
• Support stakeholder communication, provide workflow coverage during peak periods, and leverage data tools and AI-enabled solutions to enhance productivity

Skills

Attention to detail

Written and verbal communication

Organizational and prioritization

Operational workflows

Judgment and escalation

MS Office

AI productivity tools

Education

Bachelor's degree in Finance, Business, Economics or a related discipline

Up to one year of relevant experience in operations

Familiarity with workflow tools or tracking platforms

Tools

Microsoft Office

AI productivity tools

SQL / data queries

Dashboards

Job description

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.

Skills And Competencies

• Strong attention to detail, with the ability to perform end-to-end Press Desk tasks accurately and consistently with limited supervision
• Good written and verbal communication skills to respond clearly to analysts and internal stakeholders on routine publication and disclosure matters
• Strong organizational and prioritization skills to manage multiple deadlines across time-sensitive rating release activities
• Working knowledge of operational workflows, key controls, quality checkpoints, workflow tools and tracking reports used to support release execution
• Sound judgment to resolve standard workflow issues independently, identify discrepancies and escalate higher-risk or non-routine matters appropriately
• Proficiency in Microsoft Office applications; foundational experience using approved artificial intelligence productivity tools, basic data queries and standard dashboards is desired

Education

• Bachelor's degree in Finance, Business, Economics or a related discipline, or equivalent experience
• Up to one year of relevant experience in operations, workflow processing or financial services is preferred
• Familiarity with operational systems, workflow tools or tracking platforms is preferred

Responsibilities

Support accurate and timely rating publication, press release, disclosure and dissemination workflows through controlled end-to-end execution.

• Execute end-to-end rating publication, press release, disclosure, and dissemination workflows with accuracy and timeliness
• Manage shared mailboxes and routine requests, ensuring prompt routing, follow-up, and resolution
• Prioritize and coordinate work across recurring deadlines to maintain workflow continuity and service levels
• Perform validations and apply controls to ensure the accuracy, completeness, and readiness of rating-related outputs
• Resolve standard workflow issues, investigate discrepancies, and escalates non-routine matters when needed
• Monitor workflow progress, coordinate with analysts and stakeholders, and minimize rework through effective follow‑up
• Identify and escalation data, system, or control-related issues that could impact publication quality or execution
• Support stakeholder communication, provide workflow coverage during peak periods, and leverage data tools and AI-enabled solutions to enhance productivity

About The Team

The Release Management team is responsible for ensuring the vital final verifications on press releases, ratings and relevant disclosures are completed before publishing to the Moody’s websites and the wider market. The team works together to support different lines of business globally in disseminating this information, whilst ensuring compliance with global regulatory requirements and that internal control processes are followed. The team contributes to Moody's by helping deliver timely and accurate rating-related information, applying defined quality controls and providing responsive operational support to rating teams and internal stakeholders. By joining our team, you will help maintain reliable release execution across a global operating environment.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.