Data & Operations Assistant

NEXT Wholly Owned Brands; Greater London; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Life assurance

Annual Travel Card Loan

Fantastic L&D opportunities

Flexi-Hour Scheme

Discount on NEXT products

Job summary

NEXT Wholly Owned Brands in London seeks a Data & Operations Assistant to collaborate with Business & Data Analysts, ensuring effective product data management, reporting, and system processes in a fast-paced retail setting.

You will extract insights using SQL Server, Power BI, Databricks, and SSRS, helping cross-functional teams and growing into a subject-matter expert within internal systems.

Qualifications

• Experience with SQL and data reporting in a retail environment.
• Proficiency in Power BI and SSRS reporting.
• Ability to manage product data and cross-functional processes.

Responsibilities

• Support the end-to-end setup of new brand systems set up as part of a fast-moving, high-impact project.
• Manage the product exclusion summary within the Next Product System (NPS), conducting weekly checks of item exclusions on the GB website.
• Oversee requests and issues from wider functions within Asana, ensuring a timely resolution and clear ownership of issues.
• Support Business and Data Analysts with price promotions for multiple partners, ensuring accurate setup and timely execution.
• Act as a subject matter expert for relevant systems, ensuring best practices are followed and providing guidance to product teams.
• Develop SQL and Databricks datasets and reports for internal processes and broader analyses.
• Contribute to reporting and operational tasks using Power BI and SSRS.

Skills

SQL

Power BI

Databricks

SSRS

Excel

Asana

Data analysis

Stakeholder mgmt

Communication

Retail data

Tools

Microsoft SQL Server

Power BI

Databricks

SSRS

Job description

At NEXT Wholly Owned Brands, we’re a collective of London-based fashion and lifestyle brands. From our beginnings with Lipsy in 1998, to becoming part of the UK’s largest fashion retailer, NEXT, in 2008 we’ve evolved into a group of bold, design-led brands, each with its unique identity.

In 2020, NEXT Plc and Victoria’s Secret were delighted to enter into a joint venture, trading the iconic brand in stores and online with the UK. Following this, in 2021 we entered into a joint venture with GAP, relaunching the much-loved brand in the UK via online and stores across the UK.

At the heart of our business is a passionate team driven by creativity, innovation, and a shared ambition to deliver exceptional results. We foster a culture where individuality is celebrated, curiosity is encouraged, and challenging the status quo is part of how we grow.

Please note this role is a 12 Month Fixed Term Contract

Role Purpose

The Data & Operations Assistant partners closely with the Business & Data Analysts to ensure the effective management of product data, reporting and system processes within a fast-paced retail environment. This role will help to shape smarter processes and solve cross-functional challenges that drive efficiency and business success.

The role includes using Microsoft SQL Server, Microsoft PowerBI, Databricks and Microsoft SQL Server Reporting Services to extract insights, support cross-functional communication, and grow into a subject matter expert in our internal systems.

Role Responsibilities

Product Data & System Management

• Support the end-to-end setup of new brand systems set up as part of a fast-moving, high-impact project
• Manage the product exclusion summary within the Next Product System (NPS), conducting weekly checks of item exclusions on the GB website
• Oversee requests and issues from wider functions within Asana, ensuring a timely resolution and clear ownership of issues
• Supporting Business and Data Analysts with price promotions for multiple partners, ensuring accurate setup and timely execution
• Act as a subject matter expert for relevant systems, ensuring best practices are followed and providing guidance to product teams

Data Management & Reporting

• Support the development of SQL and Databricks datasets and reports for internal team processes and wider business analysis
• Contribute to reporting and operational tasks using Power BI
• Build, maintain, and manage Microsoft SQL Server Reporting Services reports

Process Improvement & Documentation

• Maintain and update the Reporting & Operations dates and deadlines in Asana to provide visibility of key milestones
• Communicate key dates, process updates, and operational changes clearly across the business
• Liaise with stakeholders within NEXT, providing business context and informed decision-making to optimise system support and enhancements
• Proactively seeking process improvements with the support of the Business & Data Analysts

Technical Requirements

• Proactive, forward-thinking approach with the confidence to challenge existing processes constructively
• Strong analytical and problem-solving capabilities to understand functionality and identify improvements
• Excellent time management and prioritisation skills
• Strong interpersonal skills with the ability to build effective working relationships
• Clear and professional written and verbal communication skills
• Comfortable working in a fast-paced, high-pressure environment
• Familiarity with Microsoft SQL Server and basic SQL querying
• Exposure to Power BI or other data visualisation/reporting tools
• Experience with SQL Server Reporting Services (SSRS) is beneficial
• Comfortable using Microsoft Excel and Google Workspace
• 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
• 10% off most partner brands & up to 15% off Branded Beauty
• Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform
• Company performance based bonus
• Early VIP access to sale stock via Direct to Desk
• Life assurance
• Annual Travel Card Loan
• Fantastic L&D opportunities
• Flexi-Hour Scheme
• Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store
• Support Networks - Access to Network Groups to empower and celebrate each other
• Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more

Conditions apply to all benefits. These benefits are discretionary and subject to change.

We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email [e-mail] (please include 'Workplace Adjustments' in the subject line), or call us on 0207 436 2000 and leave a voicemail.