Data Operations Analyst Data Operations · London ·

Carbon Underwriting Limited; London; On-site; GBP 35,000 - 55,000; Full time

Job summary

Join a dynamic FinTech start-up that is redefining risk analytics in the insurance market. As a Data Operations Analyst, you will play a crucial role in managing data processes that drive our innovative platform. This role offers the chance to work in a collaborative environment where your problem-solving abilities and attention to detail will directly impact our service standards. If you thrive in a fast-paced setting and are eager to contribute to a data-led organization, this is the perfect opportunity to advance your career in a supportive and technology-driven company.

Qualifications

• Experience managing and processing bordereaux in the insurance sector.
• Strong communication and organizational skills are essential.

Responsibilities

• Manage and process received bordereaux efficiently.
• Liaise with brokers and escalate issues to stakeholders.

Skills

Problem-solving

Attention to detail

Communication skills

Organizational skills

Excel data manipulation

Education

Lloyd’s professional studies

Experience in London Insurance Market

Tools

DDM / IRIS

IMR

Xchanging

Lineage

Job description

Data Operations Analyst

The Opportunity:

Take responsibility for the data that feeds an innovative risk analytics platform at a fast-growing London-based FinTech start-up. Work within a talented technology team; tech experience is not required, but attention to detail and problem-solving skills are essential.

About Us:

Carbon Underwriting offers a new approach to the market. We are a specialist, independent, class-agnostic Managing General Underwriter (MGU) writing to third-party capacity and our own Syndicate CBN 4747.

As a young, dynamic company, we embrace modern technology to enhance our offerings. Without legacy systems, we are building a next-generation analytics platform to serve internal and external clients.

Now fully matured into a syndicate, our team is expanding. This is an exciting opportunity for candidates eager to join a data-led organization, contribute beyond their role, and be heard.

The Role:

Support the Data Operations Team Lead to maintain high service standards. Ensure accurate and prompt processing of bordereaux and compliance with service levels.

Key Responsibilities:

1. Manage and process received bordereaux.
2. Oversee the collection process and escalate issues to stakeholders such as Underwriters and Claims teams.
3. Problem-solve and liaise with brokers, coverholders, and TPAs.
4. Maintain effective communication at all times.
5. Adapt to a dynamic work environment.
6. Demonstrate high standards in written, verbal, and numerical skills.

Required Experience:

1. Managing and processing bordereaux.
2. Managing collection processes and escalation procedures.
3. Problem-solving and liaising with brokers, coverholders, and TPAs.
4. Strong communication skills.
5. Delegated authority experience.
6. Ability to thrive in a dynamic environment.
7. Excellent organizational and attention-to-detail skills.

Preferred Qualifications:

1. Experience in Lloyd’s and MGA environments.
2. Progression towards Lloyd’s professional studies.
3. Experience with Agile methodology.
4. Interest in technology.
5. Minimum 1 year experience in the London Insurance Market.

We value skills such as:

• Extensive experience reviewing risk, claim, or premium bordereaux.
• Excel data manipulation.
• Handling Lloyd’s Binding Authorities.
• Dealing with risk reports.
• Liaising with underwriters and clients.
• Experience with DDM / IRIS or similar platforms.
• Knowledge of Lloyd’s and Company market practices.
• Experience with IMR, Xchanging, or Lineage.