Data Officer

followyourblissrightnow.com; Swindon; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A heritage charity in Swindon is seeking a Data Officer to join their CRM & Data Analytics team. This full-time role offers a hybrid work model with key responsibilities including supporting data quality and management on the Customer Relationship Management system. Candidates should have experience in databases and strong communication skills, alongside proficiency in MS Office.

Benefits

Salary from £26,903

25 days holiday plus bank holidays

Matched pension contributions up to 10%

Flexible hours

Free access to all English Heritage sites

Qualifications

• Experience in office and administration tasks.
• Ability to communicate with individuals at different levels.

Responsibilities

• Support data quality and maintenance in the CRM system.
• Help drive ambitious plans for income growth.

Skills

Experience of using databases

Excellent written and verbal communication skills

Building strong working relationships

Proficient with MS Office

Tools

Excel

Word

PowerPoint

Job description

Swindon, SN2

About The Organisation

Heritage is for everybody, and we are here for heritage.

Heritage lives in places and people, memories and stories, artefacts and traditions. It can connect us all to the past and to each other. It can make us happier, strengthen every

community, and help shape society for the better. Everybody should be able to enjoy the benefits it brings.

That's why, as a charity, we care for over a million objects and hundreds of historic sites in every part of England, from international icons to local treasures. And its why we open them

up, share their stories and find new ways for everybody to enjoy, learn, play and create.

We are looking for a Data Officer to join our team. You'll be on a permanent, full-time basis, working 36 hours per week. This role is offered hybrid with one day minimum a week (Wednesday) at the Swindon office.

The Benefits

• Salary from £26,903, depending on skills, experience and location
• 25 days holiday plus bank holidays, pro rata, rising to 28 days after 3 years
• Matched pension contributions up to 10%
• Flexible hours
• The opportunity to progress your career within the heritage sector
• Apprenticeship opportunities
• Subscriptions to professional bodies
• Free access to all English Heritage sites for you and up to six friends and family members
• 25% discount in our shops and cafes
• Enhanced maternity, paternity or shared parental leave
• Options to buy additional leave
• An inclusive working atmosphere where everybody is supported from all backgrounds, religions and with different needs
• Opportunities to go to some of our great live music and history events
  
  

This is a great opportunity for a data-oriented person to join our CRM & Data Analytics team, providing critical support to help drive our ambitious plans for income growth.

Youll be supported and encouraged to share your ideas, inspire others, and make a difference to the way Englands rich heritage is experienced.

About The Role

As our Data Officer, you will support the essential functions of the Income, Growth and Marketing directorate, focusing on data quality, data enrichment, benchmarking and the maintenance of data on the departmental Customer Relationship Management system (CRM) to improve commercial and fundraising decision-making.

About The Person

To be considered as a Data Officer, you will need:

• Experience of using databases
• Office and administration experience
• Excellent written and verbal communication skills, with the ability to communicate with individuals at different levels
• The ability to build strong working relationships with people across teams and from different disciplines
• To be proficient with MS Office, including Excel, Word and PowerPoint
  
  

Initial interviews will be held on the week commencing 1 September via MS Teams, followed by second interviews via MS Teams or at our Swindon office on the week commencing 8 September.

If you would like to talk to us, e.g. about workplace adjustments or working patterns, please contact Kate Taylor, Senior Fundraising Data Manager. No agencies, please.

Find out more about us and what we do and also meet some of our people and hear about why they enjoy working with us on our website.

Everybodys welcome at English Heritage

Forget the stereotypes. It takes thousands of people from every background to care for Englands heritage and open it up for everybody to enjoy. Were looking for every type of person with every kind of skill and experience, and were committed to making sure that English Heritage is an equitable, diverse and inclusive place to work. You can connect with

others through our EDI networks as a member or ally. These include Ethnic Diversity, Faith & Belief, Social Equity, LGBTQ+, Neurodivergence, Age, Disability and Gender Health and Wellbeing.

We take wellbeing seriously. We are committed to ensuring everyone feels safe at work and can carry out their role. To support this, we have a network of Mental Health First aiders, regular information and awareness events, unlimited access to an Employee Assistance Programme and work with our people to implement reasonable adjustments.

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