Data Officer

The Methodist Church in Britain; Greater London; Hybrid; GBP 35,000 - 45,000; Full time

Benefits offered by this job

25 days annual leave

Competitive employer pension

Flexible working hours

Option to buy up to five days of leave

Life assurance (three times salary)

Personal coaching and mentoring

Season ticket loan

Volunteer days and EAP

Job summary

The Methodist Church in Britain is seeking a permanent Data Officer to join Frontline's Data and BI function, focusing on maintaining Power BI dashboards, validating programme data, and investigating quality issues to support reliable reporting.

This hybrid role requires hands-on SQL, DAX and Power BI, with responsibilities spanning data validation, governance, data modeling, and responding to data requests from colleagues.

Qualifications

• Experience in data, reporting, analytics or similar role.
• Experience using SQL or DAX to extract, validate or analyse data.
• Experience investigating data quality issues and supporting governance or BI activities.
• Experience creating reports and dashboards to support decision-making.
• Experience using Power BI or similar BI platform.
• Experience with Salesforce or comparable CRM systems.

Responsibilities

• Maintain and improve Power BI dashboards, reports and BI solutions.
• Produce accurate reporting and management information for programme delivery and decisions.
• Validate, quality-assure and transform programme data from Salesforce and other systems.
• Investigate data quality issues, anomalies and discrepancies, identifying root causes and improvements.
• Maintain reporting documentation, metric definitions and reporting standards.
• Contribute to data standards, governance documentation and reporting processes.
• Maintain datasets, data models and reporting environments.
• Work with Salesforce, Programme Management and Evaluation colleagues to ensure programme data is captured accurately.
• Respond to data and insight requests from colleagues and help stakeholders use information.
• Support participant, performance and contractual reporting requirements.
• Support the use of automation, AI and emerging technologies to improve reporting efficiency.
• Build expertise in data governance, BI and SQL, and help improve data literacy across the organisation.

Skills

SQL

DAX

Power BI

Excel

Data governance

BI reporting

Tools

Salesforce

Job description

Frontline's newly established Data and Business Intelligence function is recruiting a permanent Data Officer to work alongside the Data Governance and Business Intelligence Lead. The post centres on maintaining Power BI reporting, validating programme data and investigating quality issues so colleagues can rely on the data. It is hybrid, with two days a week in the London office, and draws on Salesforce and programme data across the organisation. Hands-on SQL, DAX and Power BI experience is expected, and the title and reporting line may change.

What the job involves

• Maintain and improve Power BI dashboards, reports and business intelligence solutions
• Produce accurate reporting and management information for programme delivery and decisions
• Validate, quality-assure and transform programme data from Salesforce and other systems
• Investigate data quality issues, anomalies and discrepancies, identifying root causes and improvements
• Maintain reporting documentation, metric definitions and reporting standards
• Contribute to data standards, governance documentation and reporting processes
• Maintain datasets, data models and reporting environments
• Work with Salesforce, Programme Management and Evaluation colleagues to ensure programme data is captured accurately
• Respond to data and insight requests from colleagues and help stakeholders use information
• Support participant, performance and contractual reporting requirements
• Support the use of automation, AI and emerging technologies to improve reporting efficiency
• Build expertise in data governance, BI and SQL, and help improve data literacy across the organisation

What’s required

Experience

• Experience in a data, reporting, analytics, programme support or comparable role
• Experience using SQL or DAX to extract, validate or analyse data
• Experience investigating data quality issues and supporting governance or BI activities
• Experience creating reports and dashboards to support decision-making
• Experience using Power BI or a similar BI or reporting platform
• Experience with Salesforce or comparable CRM systems

Skills & knowledge

• Strong Excel skills with large, complex datasets
• Strong numerical, analytical and problem-solving skillsExcellent attention to detail, with a good understanding of data quality and integrity
• Ability to identify trends, inconsistencies and anomalies within data
• Strong written and verbal communication, including explaining data to non-technical colleagues

Other

• Experience documenting processes, analysis or reporting outputs
• Experience managing multiple stakeholders, competing priorities and deadlines
• Experience with APIs, system integrations, automated data flows or automation and AI tools
• Experience in education, professional development, charity or public sector environments
• Proactive, curious and adaptable, following issues through to completion

What’s offered

• 25 days annual leave plus bank holidays, with the office closed 25 December to 1 January
• Competitive employer pension contribution
• Flexible working hours
• Option to buy up to five days of annual leave a year
• Life assurance scheme at three times salary
• Personal coaching and mentoring
• Interest-free season ticket loan, cycle loan and deposit loan schemes
• Volunteering days and employee assistance programme