Data Management Lead

HM Revenue & Customs; North East; Hybrid; GBP 56,000 - 70,000; Full time

Job summary

Join HMRC as a Data Management Lead and shape the way critical information is managed. You'll lead strategic data initiatives and ensure compliance with data governance while fostering an inclusive workplace. The role offers extensive training and development opportunities, enhancing your career path in the public sector.

Benefits

Generous leave allowance (starting at 25 days)

Support for families

Coaching and development

Pension contributions (28.97% of salary)

Flexible working policies

Qualifications

• Strong communication and stakeholder management skills.
• Demonstrable experience of strategic thinking in data management contexts.
• Ability to translate complex data problems for varied audiences.

Responsibilities

• Lead development and implementation of data governance frameworks.
• Oversee data quality assurance processes and standards.
• Collaborate with stakeholders to define data requirements and strategies.

Skills

Data management frameworks

Data governance principles

Stakeholder management

Communication skills

Strategic thinking

Education

Data Management Qualification

Job description

Manchester, Liverpool, Newcastle Upon Tyne, Stratford

Job Summary

Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it’s really like to work at HMRC.

Visit our YouTube channel to watch the full series and come and discover your potential.

Job Description

Join HMRC as a Data Management Lead and play a pivotal role in shaping how we manage and utilise critical information across our organisation. In this dynamic position, you will lead strategic data initiatives that directly support our mission to collect taxes and provide excellent customer service to the nation.

At HMRC, your sense of belonging matters. We are a service-led organisation with inspiring purpose and ethical standards, where respect for people is fundamental to everything we do. We embrace diversity as normal here, offering great working conditions with flexibility and work-life balance at the core of our approach. Our commitment to diversity, equity and inclusion ensures that everyone can thrive, with support for families, attention to allergies, and comprehensive neurodiversity support.

You will experience surprise in your opportunities through challenging work that embraces new technology. Our cutting-edge digital programmes are vast and exciting, featuring future-focused initiatives including single sign-on technology and borders and trade innovations. The scale of our tech and operations provides a clear path for advancement within dynamic sections of the business.

Take pride in social good through work that makes a real difference to the nation. This role offers a career in your hands with extensive training and development opportunities, variety in roles, and the chance to gain qualifications whilst progressing through grades.

We encourage applications from all backgrounds and are committed to creating an inclusive workplace where everyone can succeed.

Join HMRC as a Data Management Lead and play a pivotal role in shaping how we manage and utilise critical information across our organisation. In this dynamic position, you will lead strategic data initiatives that directly support our mission to collect taxes and provide excellent customer service to the nation.

At HMRC, your sense of belonging matters. We are a service-led organisation with inspiring purpose and ethical standards, where respect for people is fundamental to everything we do. We embrace diversity as normal here, offering great working conditions with flexibility and work-life balance at the core of our approach. Our commitment to diversity, equity and inclusion ensures that everyone can thrive, with support for families, attention to allergies, and comprehensive neurodiversity support.

You will experience surprise in your opportunities through challenging work that embraces new technology. Our cutting-edge digital programmes are vast and exciting, featuring future-focused initiatives including single sign-on technology and borders and trade innovations. The scale of our tech and operations provides a clear path for advancement within dynamic sections of the business.

Take pride in social good through work that makes a real difference to the nation. This role offers a career in your hands with extensive training and development opportunities, variety in roles, and the chance to gain qualifications whilst progressing through grades.

We encourage applications from all backgrounds and are committed to creating an inclusive workplace where everyone can succeed.

Person specification

The Data Management Lead position at HMRC represents a strategic role responsible for overseeing the governance, quality, and strategic utilisation of data assets across the organisation. This role sits at the intersection of technology and business strategy, ensuring that data management practices align with HMRC's operational objectives and regulatory requirements. The successful candidate will lead cross-functional teams to implement robust data frameworks that support decision-making processes and enhance service delivery to the public.

Working within a collaborative environment, you will be responsible for developing and maintaining data standards, policies, and procedures that ensure compliance with data protection regulations whilst maximising the value derived from organisational data assets. The role requires strong leadership capabilities to influence stakeholders across various departments and drive cultural change towards data-driven decision making.

You will work closely with technical teams, business analysts, and senior leadership to identify opportunities for data innovation and improvement. The position offers significant scope for professional development within HMRC's supportive learning environment, with access to cutting-edge technologies and methodologies in the rapidly evolving field of data management.

Responsibilities

• Lead the development and implementation of data governance frameworks
• Oversee data quality assurance processes and standards
• Collaborate with stakeholders to define data requirements and strategies
• Manage data-related projects and initiatives across departments
  
  

Essential Criteria

• Knowledge of data management frameworks
• Understanding of data governance principles and practices
• Strong communication and stakeholder management skills with the ability to speak with confidence, challenge where needed, and negotiate effectively
• Ability to communicate complex data problems or insights into a format that can be understood by different audiences
• Demonstrable experience of strategic thinking and leadership in data management contexts.
  
  

Desirable Criteria

Data Management Qualification or similar

Additional Information - Transitional Sites

For more information on where you might be working, review this information on our locations.

If your location preference is for one of the following sites, it’s important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.

These Sites Are

• Waterview Park, Washington - moving to Pilgrims Quarter, Newcastle
• Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle
• Centenary Court, Bradford - moving to 7 and 8 Wellington Place, Leeds
• Lynx House, Portsmouth - moving to No.1 The Goodsyard, Portsmouth
• Telford Plaza, Telford - moving to Parkside Court, Telford
• Trinity Bridge House, Manchester - moving to an alternative office in Manchester/ Salford
  
  

You will be given more information about what this means at the job offer stage

Alongside your salary of £56,344, HM Revenue and Customs contributes £16,322 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.

We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.

• Pension - We make contributions to our colleagues’ Alpha pension equal to at least 28.97% of their salary.
• Family friendly policies.
• Personal support.
• Coaching and development.
  
  

To find out more about HMRC benefits and find out what it’s really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service

Selection process details

How To Apply

As part of the application process, you will be asked to provide the following:

• A name-blind CV including your job history and previous experiences.
• A 750 word personal statement which should demonstrate how you meet the points listed on the essential criteria.
  
  

Please complete a separate statement (Max 250 words) for the Desirable Criteria where applicable. This is not essential for the role but may be considered by the vacancy-holder where candidates have the same scores at sift or interview.

Further details around what this will entail are listed on the application form.

We acknowledge that AI can assist you in your application. Find our guidelines here.

Sift

In the event of a large number of applicants applying we intend to do an initial sift based on the Personal Statement

At full your CV and Personal Statement will be assessed. The sift will focus on your previous experience and your Personal Statement will be assessed on the Essential Criteria and requirements outlined in the Job Advert. If you successfully pass the sift stage, you will be invited to an interview.

Interview

During the panel interview you will be asked experience based questions to explore in detail what you are capable of and to also explore what you enjoy and your motivations relevant to the job role.

There will be a Presentation at the start of the interview. Details will be provided prior to interview.

Interviews will be via Teams Video. Details to be confirmed.

Eligibility

Please take extra care to tick the correct boxes in the eligibility sections of your application form. We understand mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we will not be able to reopen your application for you. If you do make a mistake, please contact us via: [e-mail] – Use the subject line to insert appropriate wording for example – ‘Please re-open my application – [415436] & vacancy closing date [22/07/2025]’

To check that you are eligible to apply for this role, please review the eligibility information before submitting your application.

Reserve List

A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles – if this applies to you, we’ll let you know via your Civil Service Jobs account.

Criminal Record Check

Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.

Merit List

After interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location.

Reasonable Adjustments

We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.

If you need a change to be made so that you can make your application, you should:

• Contact the UBS Recruitment Excellence Team via [e-mail] as soon as possible before the closing date to discuss your needs.
  
  

Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.

Important information for existing HMRC contractual homeworkers

This role may be suitable for existing HMRC employees who are contractual homeworkers. Occasional attendance to the office will be required where there is a business need. Please consider the advertised office locations for this role when applying and only select locations from the ‘location preferences’ section that you can travel to.

Additional Information

We are looking into ways to enhance the applicant experience.

As part of our legitimate interests, we are testing the use of new technologies such as automation and/or Artificial Intelligence in the assessment for CV, personal statement and behaviour statement.

Please note that for this specific vacancy, this testing may run in parallel with our standard assessment process and will not influence or determine the outcome of your application in any way. You can read the Civil Service Jobs and HMRC Privacy Notices for more information about our lawful basis for processing your personal data and HMRC’s use of AI.

If you don’t want your data to be used as part of the trial, please send your Application ID and the Vacancy Reference to [e-mail]

Terms and Conditions

Current Civil Servants (all contract types) will need to ensure that they are still employed as a Civil Servant on or beyond the start date for the post. If their contract ends (for example due to the end of Fixed Term Appointment contract or resignation) at any point during the application process for the advertised role, they will no longer be eligible and may be withdrawn.

Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.

HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations.

The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.

Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process.

Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.

Questions relating to an individual application must be emailed as detailed later in this advert.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This Job Is Broadly Open To The Following Groups

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
  
  

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job Contact

• Name : Andrew Reid
• Email : [e-mail]
  
  

Recruitment team

• Email : [e-mail]
  
  

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel there has been a breach of the Recruitment Principles.

In the first instance, you should raise the matter directly via [e-mail]. Please note that we do not accept complaints or appeals regarding scoring of outcomes of campaigns, unless candidates can provide clear evidence that the campaign did not follow the Recruitment Principles.

If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their website.