Data Maintenance Technician

Kelda Group Limited 0000411940 - Kelda Group Limited; Pocklington; On-site; GBP 27,000 - 35,000; Full time

Job summary

Kelda Group Limited is seeking a Data Maintenance Technician to support the Water Service Delivery Team in Pocklington. The role involves providing technical advice for leakage reduction, conducting audits, and maintaining data logging systems. Ideal candidates possess strong customer service, analytical, and interpersonal skills. A full UK driving license is essential. This permanent, full-time position offers a salary ranging from £27,915 to £34,562 per year along with a comprehensive benefits package.

Benefits

Company Van

Annual performance related bonus

Attractive pension scheme

Life assurance cover

25 days annual leave plus bank holidays

Health cash plan scheme

Gym membership discounts

Qualifications

• Ability to enter confined spaces and pass medical assessments.
• Flexible in working hours including nights and weekends.
• Understanding of water distribution networks and loggers is desirable.

Responsibilities

• Provide technical advice and support for leakage reduction.
• Conduct audits, inspections, and incidents investigations.
• Collaborate with Data Analysts for investigations and repairs.

Skills

Customer service

Analytical skills

Interpersonal skills

Job description

Data Maintenance Technician

Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water:

• We offer a salary from £27,915 - £34,562 per annum depending on experience
• Company Van
• Annual performance related bonus
• Structured development opportunities in line with the Data Maintenance Technician progression plan
• Attractive pension scheme (up to 12% company contribution from April)
• Life assurance cover of 4 times pensionable salary
• 25 days annual leave plus bank holidays - plus an extra wellness day!
• A great benefits package - choose from health cash plan scheme, critical illness insurance,dental insurance, life assurance flex and partner cover.
• Retail savings scheme
• Online GP service, cycle to work scheme, gym membership discounts and many more!

Location: Pocklington

Work type: This is a permanent role, working full time, 37 hours per week, Monday - Friday between a working window of 8:00am-6:00pm.

We have an exciting opportunity for a Data Maintenance Technician's to join the Water Service Delivery Team at Yorkshire Water. You will provide expert technical advice and support to the business and external customers in relation to leakage reduction through deployment, analysis and investigation of data logger anomalies to ensure regulatory compliance and enable effective resolution of complex onsite issues or disputes.

What we do:

Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it's so much more than this.

We look after communities, protect the environment, and plan to look after Yorkshire's water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region's health, wellbeing, and prosperity.

New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry.

Where you fit in:

As ourData Maintenance Technicianyou will

Provide expert technical advice and support to the business and external customers in relation to leakage reduction through deployment, analysis and investigation of data logger anomalies to ensure regulatory compliance and enable effective resolution of complex onsite issues or disputes. You will undertake; technical audits, inspections, and incident investigations to ensure Yorkshire Water carries out its legal duties and does not compromise integrity, regulation or legislation.

• Work on the deployment of the companies Data Logging fleet to meet regulatory targets, including uploading of deployment details onto corporate IT systems. Analysing deployment plans by utilising corporate IT systems, i.e. Odyssey.
• Carry out cyclical maintenance of deployed data loggers
• Work in collaboration with Data Analyst's to carry out technical investigations and repairs to acoustic logging fleet. Take ownership of jobs and see through to satisfactory resolution.
• Maintain non-household customers and there automated meter reading data for billing and connect 3rd party loggers to Yorkshire Water loggers for customers and metering to still get their data.
• Arrange appointments with customers to gain access to their meters for logging purposes and maintenance.
• Repair and connect relevant pulse units for meters where a Data logger is connected.
• Carry out dynamic risk assessments to ensure all activities are safe and delivered with minimal customer impact

What skills and qualifications you will need:

• Passionate about delivering excellent customer service
• You will be required to enter confined spaces as part of the role you will therefore need to pass a medical assessment for this, as part of our offer process.
• Able to use and act upon own initiative to solve and overcome problems/issues
• Excellent interpersonal skills and the ability to work effectively within a team
• Analytical skills and able to understand and use a range of IT systems
• Flexible approach to the role (i.e. is able to work nights, weekends and outside your allocated area)
• Commitment to delivering challenging performance targets safely and efficiently
• Full UK driving licence with no more than 6 points (as you will be required to travel throughout Yorkshire)
• An understanding of the water distribution network and loggers would be desirable but not essential as training will be provided as part of the role.

Although we operate 24 hours a day, 365 days a year, it's important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isn't always easy!

Do we sound like your cup of tea?

If you've got excellent analytical, problem-solving and teamwork skills and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you.

If you feel this opportunity is suitable and you match the skills required, then please apply online and complete the application process.

Recruitment Process:

Closing Date: 27th August 2025

If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance.

All our roles are subject to a medical questionnaire, and further medicals when required.

We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible.

If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required.

Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.