Data Interrogation Team Member

Anglian Water Group Ltd.; United Kingdom; Hybrid; GBP 22,000; Full time

Job summary

A leading water utility provider in the UK is seeking a Data Interrogation Team Member. This role involves investigating accounts within debt recovery processes while ensuring accurate data management and compliance with regulations. You will utilize tools such as SAP to trace customers, with opportunities for flexible working from home. The ideal candidate will possess strong analytical and communication skills, with a degree of adaptability to work in various situations.

Benefits

Full private healthcare with no excess

23 days leave plus Bank Holidays

Competitive pension scheme

Life Assurance

Paid time off for health reasons

Bonus Scheme

Flexible benefits for wellbeing

Qualifications

• Ability to work with and support others effectively.
• Excellent written and verbal communication, good telephone manner.
• Strong analytical skills and attention to detail.

Responsibilities

• Investigate accounts in void and debt recovery processes.
• Ensure compliance with company procedures and standards.
• Make decisions on account actions based on data evidence.

Skills

Analytical skills

Flexibility

Communication skills

IT skills

Teamwork

Tools

Excel

SAP

Tallyman

Job description

Data Interrogation Team Member page is loaded

Data Interrogation Team Member

Apply locations Huntingdon time type Full time posted on Posted 30+ Days Ago job requisition id R18652

Circa £21,536 dependent on skills & experience
Full Time, 37 hours per week
2 roles available - 1x Permanentand 1x 9 month Fixed Term Contract

Anglian Water offers a flexible approach, this role offers you the flexibility to work from home and from an Anglian Water office.

Your training will be office based in Peterborough, once this is completed you will have the flexibility to work from home. Your base location will be Henderson House in Huntingdon.

Discover the company where you’ll make a difference!

We are recruiting for 2 Data Interrogation Team Members to join our team!

Reporting to the Data Interrogation Team Leader, you’ll be responsible for the day to day investigation of accounts within our void and debt recovery processes, ensuring that accurate data is held, to aid the process of collecting revenue from the correct people. You’ll remain compliant with company procedures and standards, and all regulatory requirements.

This role will require investigation of data through varied technologies to trace customers and update SAP to reflect these changes.

Within this exciting role you’ll use appropriate tools to trace customers and contact methods available to boost contact, whilst using Lean approaches to continually improve and streamline working methods. You’ll complete data entry and make decisions on appropriate action to take on accounts based on evidence found.

As a valued employee, you’ll be entitled to:

• Full private healthcare with no excess

• 23 days leave, rising with service + Bank Holidays, with the option to swap Christmas and Easter holidays for those celebrated by your religion

• Competitive pension scheme – we double-match your contributions up to 6%

• Life Assurance at eight times your salary

• Personal Accident cover – up to 5x your salary

• Paid time off when you’re physically and mentally unwell

• Bonus Scheme

• Lots of great discounts

• Flexible benefits to support your wellbeing and lifestyle

• An excellent Family Leave package – to help you support your family

• A flexible working culture

What does it take to be a Data Interrogation Team Member?

• Ability to be flexible and adapt to/work effectively in a variety of situations, individuals, and be open to change

• Able to work with and support others within own team, as well as other teams and departments

• Adopt a ‘can-do’ attitude

• Ability to plan and manage own time effectively

• Excellent communication skills – both written and verbally, with a good telephone manner

• Strong analytical skills and accuracy

• Good IT skills, particularly excel, with knowledge of SAP and Tallyman preferable

Opportunities are open to all suitably qualified candidates.

Why Anglian Water?

Anglian Water are an award-winning organisation with almost 5,000 employees and over 6 million customers. We’re proud to have been voted as the best place to work in the UK and to be winners of the prestigious Utility of the Year award.

We are passionate and committed to the learning and development of our people making sure they have the right skills and knowledge to be successful and to help achieve their potential.

Closing date: 15th November 2022
Interview dates: W/C 28th November 2022
Start date: 16th January 2023

#loveeverydrop

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We are committed to reflect the diversity of the communities we serve in both our workforce and our supply chain partners to help us to understand and meet the needs of our customers. We are passionate and dedicated to the learning and development of our people, making sure they have the right skills and knowledge to be successful and to help achieve their potential.

We want to give everyone equal access to our recruitment process. If you have a disability or long-term condition, including neurodiversity and mental health conditions, we’ll support you throughout your application, and make any adjustments to make sure your disability or long-term condition is not a barrier to recruitment.

To apply, you’ll need your up-to-date CV, we also recommend uploading a cover letter – tell us what has made you apply and what skills you can bring to the position. We will be in touch after your application has been reviewed, following the closing date.

If you are offered a job with us, you’ll be subject to the relevant employment checks for your role, which could include references, driving licence check, DBS Check as well as your right to work in the UK.

Become a part of Anglian Water’s future and join us on our journey as we live through our values to build trust, do the right thing, and are always exploring, to bring environmental and social prosperity to the region.