Data & Insights Manager

City Plumbing; Chorley; On-site; USD 70,000 - 90,000; Full time

Job summary

A leading company in the retail and construction sector seeks a Data & Insights Manager to oversee the complete data lifecycle within Digital Services. This mid-senior level role involves leading a data team, implementing data management policies, and contributing to performance improvements. Ideal candidates will possess a strong background in team leadership and data analysis along with a focus on customer-centric solutions.

Benefits

Bonus

Discounts and cash back at retailers

Life assurance

Flexible working options

Mental Health First Aiders

Qualifications

• Experience in successful team management in business support environments.
• Intermediate Excel skills and knowledge of Lean Six Sigma desirable.
• Familiarity with the spares industry advantageous.

Responsibilities

• Lead the Digital Services Data Team, managing data collection and reporting.
• Implement data management policies and monitor system performance.
• Identify business improvement opportunities and support subscription service models.

Skills

Team leadership

Data analysis

Problem-solving

Communication

IT proficiency

Education

A-Level or equivalent

NVQ Level 5 or above

Job description

Join to apply for the Data & Insights Manager role at City Plumbing

Join to apply for the Data & Insights Manager role at City Plumbing

Direct message the job poster from City Plumbing

Resourcing Talent Partner at City Plumbing | Leading recruitment efforts across group support function roles and launching Commercial at City Plumbing

We're seeking a talented individual to take ownership of the complete data lifecycle within Digital Services and the broader Digital team. This pivotal role involves overseeing everything from data collection and meticulous management to insightful analysis and the generation of actionable intelligence. You'll be instrumental in ensuring our Digital Service data is a true strategic asset, directly contributing to performance enhancements, the identification of exciting new opportunities, and the cultivation of a robust culture of data-driven decision-making across the organisation.

Key Responsibilities:

• Establish and lead the Digital Services Data Team, managing the complete data journey across all Spares channels, encompassing collection, architecture, reporting, analysis, and process development.
• Develop and maintain a robust dataset to enhance customer product identification across Digital Services channels and relevant customer UX.
• Create and enforce data management policies, implement quality data collection methods, and establish secure procedures for data handling, analysis, and sharing.
• Support the daily use of data systems, ensuring compliance with legal and company standards, assisting with reports and data extraction, and monitoring system performance for potential enhancements and security.
• Contribute to the Digital Services management team, identify business improvement opportunities, support subscription service models, and lead by example to build a high-performing, proactive team capable of supporting future growth.

You:

You’ll live and breathe our Customer First ethos, with an innovative and agile approach to problem-solving. You’ll enjoy working collaboratively with the wider Data team and you’ll thrive on delivering excellent data delivery

Skills and competencies:

• Demonstrable experience in managing and leading a high-performing team within a business support or customer-facing environment.
• Skilled in motivating and developing teams, alongside possessing excellent communication abilities.
• Proactive and able to independently prioritise workload in response to changing business requirements, with experience in local stakeholder engagement.
• Proficient in IT packages and demonstrating strategic thinking, good business planning skills, and a keenness for personal and team development.
• Detail-oriented, a collaborative team player, and a proven problem-solver, ideally with A-Level (or equivalent) education, NVQ Level 5 or above, and experience in Lean Six Sigma and project work, including intermediate Excel skills and matrix management. Knowledge of the spares industry would be advantageous.

Us:

From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We’re proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we’re super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.

• Benefits Package and Cultural Environment:
• Bonus
• Discounts, savings and cash back at numerous retailers
• Life assurance
• Extended family policy including maternity, paternity, additional annual leave and more
• Mental Health First Aiders and Employee Assistance Programme, we look out for each other
• Complete induction and a company that lets you grow and encourages development
• Financial education and loans
• Flexible working options
• A business striving to create an environment of inclusion so everyone can be their true self
• And more!

We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ‘fit’ our culture, we want you to enrich it.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology and Strategy/Planning

• Industries

  Retail, Construction, and Wholesale Building Materials

Referrals increase your chances of interviewing at City Plumbing by 2x

Sign in to set job alerts for “Insights Manager” roles.

Global Business Analytics Senior Manager Pharma

Manchester, England, United Kingdom 5 months ago

Global Innovation Marketing Manager - Pulp and Tissue&Towel

Performance Marketing Manager/ Senior Exec

Manchester, England, United Kingdom 21 hours ago

United Kingdom $90,000.00-$90,000.00 6 days ago

Manchester, England, United Kingdom 1 week ago

Manchester, England, United Kingdom 2 weeks ago

Clinical Marketing and Event Program Manager - EMEA

Manchester, England, United Kingdom 1 week ago

Global Talent Applications Support Manager

International Customer Insights Marketing Manager

Senior Fraud Strategy Data Analyst - Control Optimisation

Performance Marketing Manager (mobile app)

Research Communication and Partnerships Manager

Performance Marketing Manager - New Market Launches

Performance Marketing & Customer Acquisition Manager (100% remote - UK)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.