Data & Insights Analyst

TN United Kingdom; London; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Data & Insights Analyst to join their Global Strategy & Consumer Insights team. In this exciting role, you will leverage first-party data to uncover consumer insights, driving optimization of the consumer experience. You will collaborate closely with various stakeholders, delivering actionable insights through data analysis and visualizations. This position offers the opportunity to empower the business with self-service data, ensuring data integrity and accuracy. If you are passionate about data and eager to make a significant impact, this role is perfect for you.

Qualifications

• Starke analytische Fähigkeiten zur Analyse und Aufbereitung von Daten.
• Fähigkeit, komplexe Insights einfach zu kommunizieren.

Responsibilities

• Arbeiten Sie mit dem Head of Consumer Insights, um einen verbraucherzentrierten Ansatz zu fördern.
• Durchführen von Analysen zur Verbesserung der Verbraucherreise und -erfahrung.

Skills

Analytische Fähigkeiten

Kommunikationsfähigkeiten

Microsoft Office Suite (Excel, Word, PowerPoint)

SQL

Power BI

Organisation

Teamarbeit

Detailgenauigkeit

Tools

Power BI

Job description

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We are currently looking for a Data & Insights Analyst to join our Global Strategy & Consumer Insights team for Penhaligon's, L'Artisan Parfumeur (and more brands to come!). In this role, you will help the business understand our consumers by shining a light on the unknown and exploring first party DtC data to see what our consumers are telling us. You will use data, intuition, and market research to identify key actionable insights, supporting the business in optimising the consumer experience to maximise acquisition, drive conversion, and inspire consumer loyalty and retention.

Key responsibilities

• Work with the Head of Consumer Insights to embed a consumer centric approach to decision making by managing a pipeline of consumer-focused questions from key business stakeholders
• Perform various analysis to deliver actionable insight and recommendations to improve the consumer journey and experience
• Work with the BI Manager to develop reports, dashboards and data visualisations to analyse consumer behaviour and segments
• Conduct new user training across the business empowering all business users with self-serviceable data from reports and dashboards
• Effectively communicate actionable insights in an easily consumable format
• Be a custodian of our data, constantly monitoring consumer data for integrity and accuracy
• Assist the BI Manager with the maintenance of our product and store tables, keeping up to date with new launches

Desired skills and experience

• Ability to communicate advanced insights to a lay audience in a simple and clear way
• Strong analytical skills: ability to prepare, review and analyse data
• Advance knowledge of the Microsoft Office Suite (Excel, Word, PowerPoint)
• Knowledge of SQL or Power BI is advantageous but not essential
• Highly organised, able to manage different tasks and projects at the same time
• Able to work well as part of a team and cross functionally with colleagues at all levels of the business
• A curious mindset, with a thirst for knowledge
• Excellent eye for detail