Data Insight and Project Assistant Apprentice

Just IT; England; On-site; GBP 18,000; Full time

Job summary

Just IT is looking for a Data Insight and Project Assistant Apprentice in Hertfordshire. This 18-month apprenticeship offers a salary of £18,000 per year and includes training for internationally recognized Level 3 qualifications in data. Successful candidates will engage in analyzing customer satisfaction metrics and assist with reporting and presentations, paving the way for a permanent role in the tech industry.

Qualifications

• Must be a tech enthusiast with required GCSEs.
• Training includes internationally recognized Level 3 qualifications in data.

Responsibilities

• Deliver weekly and monthly insight reporting on Customer Satisfaction KPIs.
• Analyze painpoints by brand for sales and service.
• Contribute to corporate presentations and assist with dealer queries.

Skills

Customer care skills

Strong numeric communication

Microsoft Office Package

Education

5 GCSEs including Maths and English

Job description

Social network you want to login/join with:

Data Insight and Project Assistant Apprentice, Hertfordshire

col-narrow-left

Client:

Just IT

Location:

Hertfordshire, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

7d4f322c02a5

Job Views:

4

Posted:

29.06.2025

Expiry Date:

13.08.2025

col-wide

Job Description:

A large automotive manufacturer,has need for a Data Insight and Project Assistant Apprentice.

The successful apprentice will monitor, analyse and report on Customer Satisfaction KPIs and trends to inform Customer action plans.

Duties

• Deliver weekly and monthly insight reporting, highlighting key trends, changes
• Provide monthly update on verbatim analysis on painpoints by brand for sales and service
• Deep-dive into root causes of customer painpoints
• Work with ISIT to simplify and automate reporting
• Provide weekly follow-up of new model ratings (Drive to Five) highlighting under-performing dealers for follow-up
• Contribute to preparation of corporate presentations (e.g. Board report, Customer Connection, Group reviews, Customer Committee)
• Assist with dealer queries via CNQR and respond within SLA timeframes

About you

To be an Data Insight and Project Assistant Apprentice, you must be a tech enthusiast with 5 GCSEs (ideally A* – C, 4-9) including Maths and English.

This 18-month Apprenticeship has a salary of £18, per year.

Your training will include gaining internationally recognised Level 3 qualifications within data.

Skills and personal qualities required

• Customer care skills
• Strong numeric communication
• Microsoft Office Package

Next steps

After the apprenticeship

Over 90% of our apprentices move on to permanent full-time employment in the tech industry. There are also opportunities to extend your training with a higher-level apprenticeship programme. Just IT have already helped over 10, people kick-start their tech and digital careers with an apprenticeship.

Sound like you? Then send us an application, and we will let you know if you are suitable for this position, or one of the other apprenticeships we have available.