Data Input Administrator

TN United Kingdom; Wakefield; On-site; GBP 22,000 - 30,000; Full time

Job summary

Join a forward-thinking company in the UK's evolving power sector as a Data Input Administrator. This role is vital in supporting operational duties and ensuring the smooth running of services that benefit local communities. You'll be part of a dynamic team, engaging in diverse tasks from managing internal databases to liaising with stakeholders. With a strong commitment to employee development, this ambitious firm offers a wealth of opportunities for career advancement, backed by comprehensive benefits including professional qualifications and mental health support. If you're passionate about making a difference and thrive in a collaborative environment, this position is perfect for you.

Benefits

Career development including professional qualifications

Employee Assistance Programme

Access to 24/7 virtual GP

Occupational Health support

Tax-efficient benefits via salary exchange

Established local social committees

Life assurance cover

Long service awards

Opportunities to volunteer

Qualifications

• GCSEs in Maths and English or equivalent are required.
• Experience in a customer-facing role and familiarity with CRM systems is essential.

Responsibilities

• Provide support to the MOD operations department and perform general administration duties.
• Monitor internal systems to ensure work orders are accurately managed.
• Liaise with stakeholders to ensure business continuity and efficiency.

Skills

Microsoft Office

Customer Relationship Management (CRM)

Data Entry

Communication Skills

Teamwork

Organization

Flexibility

Self-Motivation

Education

GCSEs in Maths

GCSEs in English

Tools

CAFM Systems

Job description

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Introduction

The UK’s Power sector is evolving and expanding rapidly to meet increasing customer demand. At Ipsum, we offer tailored power and electrical solutions, from maintenance to major installation projects, all underpinned by our smart technologies. Our vision is to be the leading customer service-focused provider of specialist utility and infrastructure solutions, operating on both public and private networks.

Join Our Team

To support our continued growth, we are looking for a Data Input Administrator to join our team. We seek someone passionate about the industry and about supporting our teams to deliver essential services 24/7/365 that make a real difference to local communities.

What We Offer

We are committed to supporting and developing our people to achieve their full potential. As a fast-growing, ambitious business, we offer opportunities to acquire a wide range of skills and gain broad experience to advance your career. We invest in our people to deliver the highest standards of service to our customers.

Our employee benefits include:

• Career development including professional qualifications and accreditation
• Employee Assistance Programme, including mental health support and counselling
• Access to 24/7 virtual GP
• Occupational Health support
• Tax-efficient benefits via salary exchange (salary sacrifice): Cycle to Work, Employee Discount Scheme, and more
• Established local social committees with regular events
• Life assurance cover
• Long service awards
• Opportunities to volunteer and participate in community projects

Your Role

As a Data Input Administrator, you will:

• Provide key support to the MOD operations department, working closely with managers on operational duties and reports
• Perform general administration duties for the MOD Operations division
• Monitor internal and client CAFM systems to ensure work orders are accurately created, assigned, and prioritized
• Liaise with internal and external stakeholders to ensure business continuity and efficiency
• Verify engineers' and supply chain timesheets, purchase orders, and invoices
• Assist with updating technical asset registers
• Process client completion certificates and sales documentation
• Develop and maintain documentation and processes
• Handle incoming calls and client queries
• Generate reports on SLA and contract compliance
• Maintain internal databases through accurate data entry
• Draft, edit, and format formal documents
• Assist project managers as needed
• Follow up on outstanding quotations

About You

Qualifications

GCSEs in Maths and English or equivalent

Knowledge & Experience

Experience in a customer-facing role, familiarity with Customer Relationship Management systems, basic finance knowledge, experience with CAFM systems, and prior administrative work in facilities management.

Skills & Personal Qualities

Proficiency in Microsoft Office, strong teamwork skills, excellent organization, ability to manage workload, flexibility, good communication skills, and self-motivation.