Data Governance & Quality Lead

Arthur Recruitment; Greater London; On-site; GBP 90,000 - 120,000; Full time

Job summary

Arthur Recruitment is partnering with a leading London-based specialty insurer to recruit a Quality Assurance Lead. The role focuses on strengthening underwriting data governance, reporting controls and QA capability.

You will own data governance, data quality, MI controls and master data management, collaborating with underwriting, operations and senior stakeholders to embed robust governance across processes and systems.

Qualifications

• Experience in London Insurance Market or similar sectors, with data governance focus.
• Strong knowledge of data quality, MI controls, reporting and operational risk.
• Familiarity with delegated authority, bordereaux and underwriting operations is a plus.

Responsibilities

• Design and own the quality assurance framework for underwriting data, MI and reporting.
• Establish data quality checks and validation controls to ensure accuracy and completeness.
• Lead MDM processes and data lineage, and develop documentation for data governance.
• Collaborate with underwriting, operations and data teams to embed governance.

Skills

Data Governance

Data Quality

MI Controls

Underwriting Operations

Quality Assurance

Reporting

Job description

Sector: Specialty Insurance | Lloyd's Market | MGA

Location: London

Employment Type: Permanent

The Opportunity

I'm working with a leading, technology-driven specialist insurance business that is looking to appoint a Quality Assurance Lead to strengthen its underwriting data governance, reporting controls and quality assurance capability.

This is an excellent opportunity for someone with a background in Data Governance, Data Quality, MI Controls or Underwriting Operations who wants to take ownership of a critical function within a growing and evolving insurance business.

Key Responsibilities

• Data Governance & Controls: Design, implement and own the quality assurance and control framework supporting underwriting data, MI and reporting.
• Data Quality: Establish processes, health checks and validation controls to ensure the accuracy, completeness and reliability of reporting outputs.
• Underwriting MI: Work closely with MI and reporting teams during month-end and quarter-end reporting cycles, ensuring information delivered to brokers and carrier partners meets required standards.
• Master Data Management: Take ownership of MDM processes, improving consistency and standardisation across underwriting datasets.
• Data Lineage & Documentation: Develop and maintain business glossaries, data definitions, reporting catalogues, process documentation and data lineage.
• Risk & Exception Management: Identify data inconsistencies, control weaknesses and operational risks, implementing practical improvements and preventative measures.
• Stakeholder Engagement: Partner with Underwriting, Operations, Data and senior stakeholders to embed accountability and strengthen data governance.
• Transformation & Improvement: Support wider business transformation programmes, ensuring effective governance and reporting controls are incorporated into new processes and operating models.
• Team Leadership: Help develop and lead a high-performing quality assurance and controls capability, promoting continuous improvement and operational excellence.

What We're Looking For

• Experience within the London Insurance Market, Lloyd's, Specialty Insurance or MGA sector.
• A strong background in Data Governance, Data Quality, Quality Assurance, MI Controls, Reporting or Operational Risk.
• Experience working with underwriting data, insurance reporting or performance management information.
• Understanding of governance frameworks, internal controls, data validation and risk management principles.
• Exposure to Delegated Authority, bordereaux, underwriting operations or carrier reporting would be highly advantageous.
• Knowledge of Master Data Management, data lineage, business glossaries and data quality frameworks.
• Strong stakeholder management skills, with the confidence to challenge existing processes and influence senior business stakeholders.
• Ability to balance strategic framework development with hands-on operational delivery.
• Previous leadership or team management experience, or the ability to take ownership of and develop a controls function.