Data Governance & Protection Expert

ING; Greater London; Hybrid; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Comprehensive health cover

Hybrid working

Generous pension scheme

Extended annual leave

Employee Assistance Programme

Career development opportunities

Job summary

ING in London is seeking a Data Governance & Protection Expert to turn policy and regulatory requirements into practical ways of working. You will strengthen data ownership, improve data risk controls, and help ING manage data responsibly across the organisation.

This hands-on role sits in the UK COO Data Management team and offers exposure across ING. You will coordinate day-to-day governance and protection activities, building trusted relationships and driving actions to completion.

Qualifications

• Practical experience in data governance, data protection or privacy, data management, risk, compliance or a related control discipline.
• Sound understanding of data governance principles and personal data protection requirements.
• Experience in regulated environments translating requirements into practical actions.
• Strong stakeholder management and communication skills across business and specialist functions.
• Proactive, collaborative approach with ability to drive actions to completion.

Responsibilities

• Strengthen ING UK's data governance and data protection capabilities across the organisation.
• Coordinate ownership and accountability for data assets, quality and related risks.
• Carry out and support data protection assessments, monitoring, action tracking and remediation.
• Maintain governance documentation, inventories, records and evidence for internal and regulatory requirements.
• Produce reporting, dashboards and management information for governance forums and leaders.
• Translate policy and regulatory requirements into practical, sustainable activities with business partners.
• Monitor audit findings and governance reviews, driving timely completion by owners.
• Support awareness and engagement activities promoting responsible data handling.

Skills

Data governance

Data protection

Data management

Risk management

Compliance

Privacy requirements

Stakeholder management

Job description

Data is one of ING’s most important assets. Managing it responsibly helps us earn the trust of our customers, employees, regulators and wider stakeholders.

As a Data Governance & Protection Expert, you will turn policy and regulatory requirements into practical ways of working. You will strengthen data ownership, improve how data risks and controls are managed, and help ING use and protect data responsibly. This is a hands‑on role with broad exposure across the organisation and the opportunity to make a visible impact on ING’s data culture and control environment.

The team

You will join the UK COO Data Management team, which supports data governance, data management and data protection across ING in London.

We work closely with business teams and with Technology, Legal, Compliance, Risk and Human Resources. Together, we make sure data is treated as a strategic asset, protected appropriately and governed in line with ING policies and regulatory expectations. You will be a central member of the team, coordinating day‑to‑day governance and protection activities and building trusted relationships across the branch.

Roles and responsibilities

You will help strengthen ING UK’s data governance and data protection capabilities by:

• Supporting the implementation and continuous improvement of data governance and data protection frameworks across ING UK.
• Coordinating activities that establish clear ownership and accountability for data assets, data quality and data related risks.
• Carrying out and supporting data protection assessments, monitoring, action tracking and remediation.
• Maintaining accurate governance documentation, inventories, records and evidence for internal and regulatory requirements.
• Producing clear reporting, dashboards and management information for governance forums, committees and senior leaders.
• Partnering with business and control functions to translate policy and regulatory requirements into practical, sustainable activities.
• Monitoring actions from audits, assessments and governance reviews, and helping owners bring them to timely completion.
• Supporting awareness and engagement activities that promote responsible data handling and a strong data culture across the organisation.

How to succeed

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.

To be successful in this role, you will ideally bring:

• Practical experience in data governance, data protection or privacy, data management, risk, compliance or a related control discipline.
• A sound understanding of data governance principles and personal data protection requirements.
• Experience working in a regulated environment and turning requirements into clear actions and practical outcomes.
• Strong stakeholder management and communication skills, with the confidence to work across business and specialist functions.
• A proactive and collaborative approach, with the judgement to identify issues, challenge constructively and drive actions through to completion.

Rewards and benefits

We want to make sure that it’s possible for you to strike the right balance between your career and your private life https://careers.ing.com/en/UKHome

The benefits of working with us at ING include:

• Comprehensive health cover, including private medical, dental, vision, health screening and in-person GP appointments
• Generous pension scheme and financial protection, including life assurance, income protection, access to pension guidance and will writing services, and an interest‑free season ticket loan
• Hybrid working and flexibility to work remotely for up to 30 days abroad
• Generous annual leave, with the option to purchase additional days and time off for key life events
• Wellbeing and family support, including an Employee Assistance Programme​, back‑up child & elder care, enhanced family leave policies and support coaching for new parents
• Lifestyle benefits such as electric vehicle and cycle to work schemes, an on‑site gym and access to on‑site staff restaurant and barista coffee facilities
• Opportunities for personal and professional growth through mentoring, learning, short‑term assignments and international career development
• Opportunities to build strong connections through volunteering, employee forums and social clubs

About us

Curious about how ING empowers people and businesses to move forward? Discover what we do and what we can offer you.