Data Governance Lead

Heathrow Airport; City Of London; Hybrid; GBP 90.000 - 130.000; Vollzeit

Benefits dieser Stelle

Hybrid working

Performance bonuses

Share in Success bonus

Pensions

Health insurance

Learning & development

Generous annual leave

Zusammenfassung

Heathrow Airport is seeking a Data & AI Governance Lead to shape and deliver the data governance approach, ensuring responsible data management, effective governance, and robust oversight across the airport.

You will lead governance reviews, provide expert guidance to stakeholders across Data, Technology, Cyber Security, Legal, Procurement and Data Protection, and turn evidence into practical improvements to maximise value from data and AI investments.

Qualifikationen

• Lead governance and controls reviews: apply experience from data and AI governance, risk, compliance or assurance to evaluate controls.
• Drive policy and standards implementation: develop and embed policies, standards, procedures and guidance with stakeholders.
• Collaborate across technical and non-technical teams to explain governance concepts and risks clearly.
• Demonstrate knowledge of modern data environments including cloud-based platforms and governance tooling.
• Show awareness of regulations such as UK GDPR, Data Protection Act 2018, NIS2, ISO 27001 and AI governance requirements.

Aufgaben

• Deliver Data & AI governance capabilities and controls with key stakeholders across Risk, Data Protection, Cyber Security, Legal and Procurement.
• Lead governance reviews of Data & AI platforms to improve governance, data quality and accountability.
• Drive adoption of governance policies, standards and operating procedures end-to-end.
• Assess AI use cases to ensure responsible deployment aligned with regulatory and ethical requirements.
• Lead governance-related change activities and stakeholder engagement across business areas.
• Demonstrate and communicate the value of governance to inform investment decisions.

Kenntnisse

Data governance

AI governance

Risk & compliance

Stakeholder management

Policy implementation

Regulatory knowledge

Data protection awareness

Ausbildung

DAMA CDMP

CISA

CIPM

ISO 27001 Foundation

ISO/IEC 42001 Foundation

Tools

Governance tooling

Cloud governance platforms

Jobbeschreibung

Job Description

Data and artificial intelligence are central to Heathrow's future. We are looking for a Data & AI Governance Lead to help shape and deliver our data and AI governance approach, ensuring data is managed responsibly, governance arrangements are effective, and decision-making is supported by robust controls and oversight across the airport.

In this role, you will lead governance reviews, assess the effectiveness of policies and controls, and provide expert guidance to stakeholders across Data, Technology, Cyber Security, Legal, Procurement and Data Protection. You will turn evidence into clear findings, practical recommendations and tangible improvements, helping Heathrow maximise the value of its data and AI investments.

This is an opportunity to play a key role in Heathrow's ambition to become one of the world's most digitally, data and artificial intelligence advanced airports.

Responsibilities

• Delivering critical Data & AI governance capabilities (people, process and technology solutions) and controls in partnership with key stakeholders including Enterprise Risk Management, Data Protection, Cyber Security, Legal, Procurement and Security Intelligence.
• Leading governance reviews of Data & AI platforms and products to identify opportunities to improve governance, data quality, accountability and responsible use, while influencing stakeholders to implement improvements.
• Driving the successful adoption of Data & AI governance policies, standards, guidance and operating procedures, from development through to implementation, monitoring and continuous improvement.
• Assessing AI use cases and technology initiatives to help ensure they are deployed responsibly and in line with regulatory, ethical and organisational requirements.
• Leading governance-related change activities, including stakeholder engagement, communications, awareness and adoption of governance controls across multiple business areas.
• Leading on demonstrating and communicating the value of Data & AI governance to the business, articulating the financial and operational benefits of governance activities beyond compliance and influencing investment and prioritisation decisions.

Qualifications

• Lead governance and controls reviews: Apply experience from data and AI management, governance, risk, compliance or assurance to evaluate how controls operate within a complex organisation, providing clear direction on risks, recommendations and improvement actions.
• Drive policy and standards implementation: Lead or contribute to the development, maintenance and implementation of policies, standards, procedures and guidance, working with stakeholders to embed new processes, controls, technologies and ways of working.
• Work across different specialisms: Collaborate effectively with technical and non-technical stakeholders and communicate complex governance concepts, risks and recommendations in clear, accessible language.
• Understand modern data environments: Demonstrate knowledge of cloud-based data platforms, governance tooling, data management practices and AI governance methodologies.
• Understand regulatory and governance requirements: Demonstrate awareness of regulations and frameworks such as UK GDPR, the Data Protection Act 2018, NIS2, ISO 27001, ISO/IEC 42001 and emerging AI governance requirements, including the EU AI Act and NIST AI Risk Management Framework.
• Influence senior stakeholders and lead through change: Demonstrate experience building credibility with senior stakeholders, managing competing priorities and leading cross-functional initiatives to deliver governance outcomes across complex organisational environments.
• Provide leadership and direction: Support the development of governance capability by coaching colleagues, sharing best practice and helping teams adopt consistent standards and approaches.
  Desirable experience
  It would be helpful, but is not essential, if you have:
• Experience in aviation, transport, critical national infrastructure or another regulated environment.
• Experience supporting or leading a data governance, information governance, cyber governance, AI governance, compliance or assurance capability.
• Knowledge of responsible AI, AI risk management, data lineage, metadata management, data quality or master data management.
• Familiarity with governance frameworks such as DAMA-DMBOK, NIST AI Risk Management Framework, COBIT, ISO 27001 or ISO/IEC 42001.
• Experience using Data & AI governance or compliance tools.

Professional qualifications (desirable)

• DAMA Certified Data Management Professional (CDMP).
• IAPP CIPP/E or CIPM.
• ISO 27001 and/or ISO/IEC 42001 Foundation or Practitioner certification.
• Certified Information Systems Auditor (CISA).
• Certified in Risk and Information Systems Control (CRISC).

About Us

There's something so special about working at the world's most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities.

Every day, you'll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore.

It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we're working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability.

Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there's no place like Heathrow.

Our rewards

We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we'll support you to be at your best inside and outside work. And of course, we'll provide varied learning and development opportunities too. Here you'll find everything you need for a fulfilling career journey that can take you in exciting directions.

Working Location

Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow. Working arrangements vary from team to team and will be confirmed during the recruitment process. You'll need to be based in the UK and within a commutable distance to Heathrow.

Sustainable Travel to work

Heathrow's Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access.

Equal Opportunities

As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger - not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality.

About the Team

With 80 million passengers passing through our airport each year, it takes hundreds of systems, platforms and networks to keep our airport running smoothly, 24 hours a day, 365 days a year.

Join us, and you'll thrive on the buzz of providing the technology, data, cyber and digital capabilities that run all the services you'd expect to see in a city, and more. Tech at Heathrow isn't typical. The scale and non-stop nature of our airport make it truly unique.

Our Data, Digital and Technology team are leading the way in innovations that will make our airport more efficient, resilient and competitive in an increasingly digital marketplace, as well as keeping Heathrow safe and secure.

Every day will test your skills and give you the opportunity to make your mark. We're constantly looking for new ways to help Heathrow transform and grow, responding to the changing needs of passengers, colleagues and partner businesses.

It means the chance to work on a huge variety of inspiring projects and to develop in lots of exciting directions. Our team covers technology, cyber defence, data and digital, offering one-of-a-kind careers you won't find anywhere else.