Assurance Manager

Heathrow Group; Greater London; Hybrid; GBP 65,000 - 95,000; Full time

Benefits offered by this job

Bonus scheme

Pension

Private health insurance

Wellbeing tools

Career development

Job summary

Heathrow is seeking an Assurance Manager to strengthen compliance, governance and risk-based decision-making across its major capital programmes. Working within the Quality & Assurance team and reporting to the Senior Assurance Manager, you will provide senior stakeholders with confidence in delivery readiness of Heathrow’s diverse portfolio of major projects.

We welcome applicants from assurance, audit, risk, or project delivery backgrounds.

Qualifications

• Strong analytical and critical thinking skills with evidence-based judgement.
• Experience in assurance, audit, risk, or governance in complex environments.
• Knowledge of project and programme management principles (PRINCE2, MSP, APM).
• Excellent communication and stakeholder management abilities.

Responsibilities

• Deliver risk-based assurance reviews across Heathrow's capital programmes.
• Provide independent evaluation of performance, evidence quality and gateway readiness.
• Analyze findings and deliver actionable recommendations to teams.
• Support implementation and improvement of Assurance procedures and quality frameworks.
• Capture lessons and improve governance tools and guidance.

Skills

Analytical skills

Risk management

Governance

PRINCE2 experience

APM PMQ

MSP

Stakeholder management

Communication

Audit experience

Job description

Introduction

Together, we’re working to welcome millions more passengers, while ensuring aviation can continue to be a force for good by leading global efforts in sustainability.

Introduction

Together, we’re working to welcome millions more passengers, while ensuring aviation can continue to be a force for good by leading global efforts in sustainability. Join Heathrow’s Development team and you’ll be part of this, making every journey better for millions each year, now and in the future. We’re the team that’s responsible for our multi-billion pound programmes to successfully transform Heathrow into an extraordinary airport, whilst delivering outstanding value for passengers and airlines. Development covers project management, process improvement, business change, master-planning, infrastructure and our ambitious capital investment programmes. This includes Heathrow Expansion, the UK’s biggest privately funded infrastructure project and flagship for delivering lasting economic growth. It brings together people with the skills to deliver prestigious projects that make a lasting impact, from transforming terminals to making big reductions in our carbon emissions. Every day will test your skills and give you the opportunity to make your mark.

Job Description

As an Assurance Manager, you’ll play a vital part in strengthening compliance, governance, and risk-based decision-making across Heathrow’s major projects. Working within the Quality & Assurance team and reporting to the Senior Assurance Manager, you will provide senior stakeholders with confidence in the delivery readiness of Heathrow’s diverse portfolio of major capital programmes.

We welcome applicants from a range of backgrounds, including assurance, programme or project delivery, risk, audit, governance, consulting, operations and regulated industries. Direct aviation experience is not required.

Your role will involve

• Deliver risk-based assurance reviews of programmes and projects across Heathrow, ensuring alignment with the Capital Governance Framework.


• Provide independent evaluation of project performance, evidence quality, and gateway readiness.


• Analyse findings and deliver clear, evidence-based recommendations to programme and project teams.


• Support the implementation and improvement of the Assurance Procedure and quality frameworks.


• Capture lessons and provide insight to improve assurance tools, guidance, and governance frameworks.

These Skills Are Essential

• Strong analytical and critical thinking skills, with the ability to assess evidence and make sound judgements.


• Experience in assurance, audit, risk, or project management and governance in complex environments.


• Knowledge of project and programme management principles (e.g., PRINCE2, APM PMQ, MSP).


• Excellent communication skills with the ability to present clear, constructive insights to diverse teams.


• Strong stakeholder management and collaboration capabilities.


• High integrity, resilience, and attention to detail.

Ideally you’ll also have

• Experience in major infrastructure, aviation, or regulated sectors.


• Professional qualification such as APM, IIA, or PRINCE2 Practitioner.

About Us

There’s something so special about working at the world’s most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities. Every day, you’ll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore. It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we’re working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability. Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there’s no place like Heathrow.

Our rewards

We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we’ll support you to be at your best inside and outside work. And of course, we’ll provide varied learning and development opportunities too. Here you’ll find everything you need for a fulfilling career journey that can take you in exciting directions.

Working Location

Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow . Working arrangements vary from team to team and will be confirmed during the recruitment process. You’ll need to be based in the UK and within a commutable distance to Heathrow.

Sustainable Travel to work

Heathrow’s Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access.

Equal Opportunities

As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger – not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality.