Data Entry Administrator / Customer Service Data Processing Assistant

AWD online; England; Hybrid; GBP 24,000 - 26,000; Full time

Job summary

A data services company in London is seeking a Data Entry Administrator / Customer Service Data Processing Assistant. The role involves accurate data input, communication with property agents, and ensuring high-quality data on the website. Candidates should have a typing speed of at least 45 words per minute and strong organizational skills. This is a full-time, hybrid position with a starting salary of £24,000 per annum, rising to £26,000 after probation.

Qualifications

• A typing speed of at least 45 words per minute.
• Previous office experience would be preferable.
• Good communication skills.
• Excellent attention to detail.

Responsibilities

• Ensure that manual and automatic feeds are uploaded to the website accurately.
• Process new feeds efficiently to avoid delays.
• Communicate with clientele using excellent skills.
• Report any website functionality issues to the Support Team.
• Upload properties manually or from an automatic feed.
• Check for duplicates before uploading on to the website.

Skills

Fast and accurate typing speed

Excellent communication skills

Organizational skills

Attention to detail

Polite and confident telephone manner

Job description

Data Entry Administrator / Customer Service Data Processing Assistant who has fast and accurate inputting / typing speed with excellent communication and organisational skills is required by a company based in Battersea, South West London.

SALARY: Starting Salary £24,000 per annum, rising to £26,000 per annum after successfully completing the probation period, plus bonus

LOCATION: Hybrid. Your time will be split working remotely from home and spending a couple of days per week in the Battersea office.

PLEASE NOTE: Candidates MUST live within a commutable distance to London.

JOB TYPE: Full-Time, Permanent

JOB OVERVIEW

We have a fantastic new job opportunity for a Data Entry Administrator / Customer Service Data Processing Assistant who has fast and accurate inputting / typing speed with excellent communication and organisational skills.

Working as the Data Entry Administrator / Customer Service Data Processing Assistant you will be responsible for processing either manual emails or automatic feeds and uploading them quickly and accurately to the company website.

As the Data Entry Administrator / Customer Service Data Processing Assistant you will also be responsible for liaising with property agents to confirm any missing information, checking for duplicates and answering telephone and email enquiries.

As the Data Entry Administrator / Customer Service Data Processing Assistant, you will have a typing speed of at least 45 words per minute in order to process information efficiently, have great written and verbal communication skills and be highly organised.

As the Data Entry Administrator, you will have an eye for detail and strive to produce high quality data.

DUTIES

• Ensure that manual and automatic feeds are uploaded to the website accurately
• Process new feeds efficiently and in the order in which they are received to avoid delays in properties appearing on the website
• Communicating with clientele both written and verbally using excellent communication skills
• Reporting any issues with the functionality of the website to the Support Team
• Uploading properties either manually or from an automatic feed to the website
• Ensuring that all data entered on the website is accurate
• Approving pending images received from agents and arranging them appropriately
• Managing property details by processing property updates
• Contacting agents directly to confirm any missing information
• Checking for duplicates before uploading on to the website to ensure that a property does not appear twice
• Answering the phone/emails and assisting with queries where possible or transferring the query to the relevant person
• Carrying out property checks with agents over the phone when requested
• Carrying out user checks over the phone when required

CANDIDATE REQUIREMENTS

• A typing speed of at least 45 words per minute
• Previous office experience would be preferable
• Good communication skills
• Excellent attention to detail
• Polite and confident telephone manner
• Good organisational skills